3.1 Constructs and Hypotheses
In order to study the acceptance of DLT in an emergency pandemic settings, we use all the constructs of the UTAUT model (Table
1, marked with *). Although the original UTAUT model explained a considerable variety of behavioural intentions and behavioural options, the model theorized some relationships that may not be applicable in all situations, omitted some relationships that may be important, and also singled out some constructs that may be essential for explaining the adoption and use of technologies (Dwivedi
et al.,
2019). Therefore, we add additional constructs (Table
1) corresponding to individual engagement and pandemic context (trust, technological and pandemic anxiety, work engagement) discussed below and reformulate some of the hypotheses.
Table 1
Main constructs used in the model.
Abbr. |
Construct |
Definition |
No. of scale items |
Variable type |
PE |
Performance expectancy* |
The degree to which an individual believes that the system helps to improve job performance (Venkatesh et al., 2003). |
4 |
Independent/exogenous |
EE |
Effort expectancy* |
The degree of ease associated with the use of the system (Venkatesh et al., 2003). |
4 |
Endogenous |
SI |
Social influence* |
The degree to which an individual perceives that important others believe he or she should use the new system (Venkatesh et al., 2003). |
2 |
Independent/exogenous |
FC |
Facilitating conditions* |
The degree to which an individual believes that an organizational and technical infrastructure exists to support use of the system (Venkatesh et al., 2003). |
3 |
Independent/exogenous |
T |
Trust |
Confidence in the reliability and trustworthiness of the services offered by the system (adapted from Arpaci, 2016). |
4 |
Endogenous |
TA |
Technology anxiety |
Negative emotional response, describing an individual’s perceived apprehension or discomfort related to using a technology (Meuter et al., 2003; Saade and Kira, 2009). |
4 |
Independent/exogenous |
BI |
Behavioural intention* |
Individual’s tendency to perform some behaviour (Venkatesh et al., 2003). |
3 |
Dependent (outcome) |
PA |
Pandemic anxiety |
Perceived change of a person’s anxiety level during the COVID-19 pandemic. |
1 |
Moderating |
WE |
Work engagement |
Positive, fulfilling, work-related state of mind that is characterized by vigour, dedication, and absorption (Schaufeli et al., 2006). |
9 |
Independent/exogenous |
PEXP |
Pedagogical experience |
Teaching experience in primary school. |
1 |
Moderating |
TEXP |
Technological experience |
Previous experience in using distance learning technologies (before the pandemic). |
1 (+6 on tool usage) |
Moderating |
AGE |
Age |
Age of a primary school teacher. |
1 |
Moderating |
PO |
Pandemic opportunities |
The evaluation of the pandemic isolation period as an opportunity to learn and rethink. |
1 |
Outcome variable, not included in the model |
ACH |
Attitude change |
How the teacher’s attitude towards DLT has changed during the pandemic. |
1 |
Outcome variable, not included in the model |
Dwivedi
et al. (
2019) also conclude that including a mediating attitude construct leads to better overall results of the model. However, we do not include attitude in our study as DLT adoption during the pandemic by the primary teachers is obligatory. We use an additional variable of distance learning attitude change that happened during the pandemic period.
In this study, performance expectancy (PE) means the belief of the teachers that using DLT during pandemic isolation will contribute to his/her teaching performance. Accordingly, the following hypothesis is proposed:
${H_{1}}$. PE has a significant influence on primary school teachers’ behavioural intention (BI) to use DLT.
Effort expectancy (EE) represents the perceived ease of use of DLT by primary teachers. It is predicted to have an influence on BI. Contrary to expectations, there are empirical studies reporting that effort expectancy does not affect the behavioural intention, e.g. in Holzmann
et al. (
2020). In such cases more investigation is needed, and our study aims to contribute to a better understanding of this determinant in DLT usage among primary school teachers. Therefore, we formulate such a hypothesis:
${H_{2}}$. EE has a significant influence on primary school teachers’ BI to use DLT.
In our study, social influence (SI) stands for primary school teachers’ perceptions on how other important people believe they should use the DLT. The originally suggested SI construct consists of two sub-constructs, related to 1) the opinion of important people and people that have influence on the user and 2) the opinion and support of organization and colleagues. Due to the pandemic context and teachers as participants, in our study we included only the second part of the construct. The following hypothesis is proposed:
${H_{3}}$. SI has a significant influence on primary school teachers’ BI to use DLT.
The original UTAUT model study suggests that facilitating conditions (FC) predicting BI should be expected only if effort expectancy was not included in the model. However, recent meta-study (Dwivedi
et al.,
2019) and prior empirical studies (e.g. Foon and Fah,
2011), including studies of teachers’ BI, e.g. Teo (
2011), Holzmann
et al. (
2020) confirm that FC influence BI to use the technology even in the presence of EE. The latter two studies were conducted with school teachers. In our case of novel experience of distance learning in primary education, FC forms an important factor, showing how the school and colleagues support teachers in the period of change. We keep this construct and form the following hypothesis:
${H_{4}}$. FC influence the primary school teachers’ BI to use DLT.
Researchers of mobile learning technologies acceptance (what can be considered as an overlapping part with DLT) include the concept of trust in the model and find a significant influence from it on BI, e.g. Kabra
et al. (
2017), Sarkar
et al. (
2020), Doulani (
2019). Trust has been a significant factor influencing users’ behaviour in systems with higher levels of uncertainty, e.g. mobile payment. Khalilzadeh
et al. (
2017) extended the UTAUT model with the construct of trust and found relationships between trust and EE, as well as trust and PE. In our study, we open for the possibility that the sudden change from classroom-based learning to distance learning brought this effect of uncertainty for primary school teachers, most of whom did not use DLT previously, and therefore we include this concept in our study. We also hypothesize that under the conditions of obligatory change to distance learning, teachers as novice users of DLT did not have pre-existing trust in these technologies, but developed it through the influence of EE and PE. Accordingly, the following hypotheses are proposed:
${H_{5}}$. Trust has a significant influence on the primary school teachers’ BI to use DLT.
${H_{6}}$. EE has a significant influence on trust in DLT.
${H_{7}}$. PE has a significant influence on trust in DLT.
Technology anxiety (TA) construct does not belong to the initial UTAUT model.
Saade and Kira (
2009) report a significant influence of computer anxiety on BI in e-learning. Adding TA construct to the extended UTAUT – UTAUT2 model (Venkatesh
et al.,
2012) reported better goodness-of-fit results for the technology acceptance model (e.g. Maican
et al.,
2019). In 3D printing technology, teachers’ TA is the second significant predictor that affects BI to use novel technology (Holzmann
et al.,
2020). Studies report significant negative influence of TA on EE (Talukder
et al.,
2020; Maican
et al.,
2019). Our hypotheses:
${H_{8}}$. High levels of TA negatively affect primary school teachers’ BI.
${H_{9}}$. TA has a significant negative influence on the EE of primary school teachers.
Work engagement (WE) construct (Schaufeli
et al.,
2006) in our study is measured by reflecting on common teaching settings, i.e. before the pandemic.
Recent empirical research (Maican
et al.,
2019) of online technologies acceptance by academic staff (
$N=1816$) has shown that there are positive and significant associations between work engagement and technology self-efficacy, BI, actual use and all other dimensions of technology acceptance; the participants who are more engaged in their work tend to have positive attitudes towards the use of technology in their professional life. In a sudden change in the way teachers work (due to moving to emergency remote teaching), we suspect that WE plays an important role in DLT acceptance.
${H_{10}}$. WE has a significant influence on the primary school teachers’ BI to use DLT.
BI is considered as preceding a specific behaviour, e.g. the usage of technology (Venkatesh
et al.,
2003). As Wu and Du (
2012) suggest in their meta study, the model should include not only BI, but actual use of technology. In the settings of our study, all the participants became actual users of DLT during the pandemic isolation. Therefore, in our study, the construct of BI to use DLT is expanded beyond the pandemic period to an intention to use DLT in future for further teaching and life processes.
The original UTAUT model includes 4 moderator variables: gender, age, experience, and voluntariness of use. We are not able to check the moderating effect of gender in our study as the vast majority of primary school teachers in Lithuania are female teachers. We do not include voluntariness of use since distance learning is obligatory for the teachers in the context of our study.
An experience variable in our study has two dimensions:
We include a pandemic anxiety (PA) variable reflecting the context of our study. This is a perceived change in anxiety level during the pandemic. Recent research confirms increased levels of anxiety during the COVID-19 pandemic, e.g. a broad-scale research of teachers’ anxiety levels in China reported that about 50% of teachers of all age categories indicated high proportion of minimal anxiety level, mild anxiety was most prevalent (38.73%) in the age group of 30–40 years old, and from 4.07% to 4.91% different age groups of teachers had severe anxiety (Li
et al.,
2020). Therefore, it is important to see the effect PA makes on the acceptance of DLT.
Pandemic opportunity (PO) is a perceived level of viewing pandemic isolation as an opportunity to learn.
We hypothesize that these variables have a moderating effect on BI to use DLT and other constructs of the model. Corresponding hypotheses:
-
${H_{{i_{a}}}}$ – PA moderates the relationships of the model,
-
${H_{{i_{b}}}}$ – Age moderates the relationships of the model,
-
${H_{{i_{c}}}}$ – PEXP moderates the relationships of the model,
-
${H_{{i_{d}}}}$ – TEXP moderates the relationships of the model,
where
i (
$i=1\dots 10$) is the corresponding index for the hypothesis, listed above in this section, for the relationship between constructs.