Multi-Criteria Decision-Making (MCDM) is a vital tool for handling complex decision problems under uncertainty. Fuzzy set theory and its extensions, such as Single-Valued Neutrosophic Sets (SVNS), enhance decision-making by addressing ambiguity, indeterminacy, and partial information. Among MCDM techniques, TOPSIS has gained prominence for ranking alternatives, and its integration with some MCDM approaches has been widely applied. However, no prior study has combined the Analytic Hierarchy Process (AHP) with Neutrosophic-TOPSIS. This study proposes a hybrid AHP-SVNS-TOPSIS framework, where AHP determines the weights of evaluation criteria, and Neutrosophic-TOPSIS ranks alternatives under uncertain conditions. The model is applied to assess hydropower plant (HPP) performance, considering impacts from urbanization, climate change, and machine failures. The generator’s efficiency is the most important parameter, based on the results of the suggested model. Existing research validates the outcomes of the suggested model.