Innovations in technology emerged with digitalization affect all sectors, including supply chain and logistics. The term “digital supply chain” has arisen as a relatively new concept in the manufacturing and service sectors. Organizations planning to utilize the benefits of digitalization, especially in the supply chain area, have uncertainties on how to adapt digitalization, which criteria they will evaluate, what kind of strategies should be developed, and which should be given more importance. Multi-criteria decision making (MCDM) approaches can be addressed to determine the best strategy under various criteria in digital transformation. Because of the need to capture this uncertainty, fermatean fuzzy sets (FFSs) have been preferred in the study to widen the definition domain of uncertainty parameters. Interval-valued fermatean fuzzy sets (IVFFSs) are one of the most often used fuzzy set extensions to cope with uncertainty. Therefore, a new interval-valued fermatean fuzzy analytic hierarchy process (IVFF-AHP) method has been developed. After determining the main criteria and sub-criteria, the IVFF-AHP method has been used for calculating the criteria weights and ranking the alternatives. By determining the most important strategy and criteria, the study provides a comprehensive framework of digital transformation in the supply chain.
Pub. online:18 Nov 2021Type:Research ArticleOpen Access
Volume 33, Issue 1 (2022), pp. 181–224
This paper aims to develop a Fermatean fuzzy ELECTRE method for solving multi-criteria group decision-making problems with unknown weights of decision makers and incomplete weights of criteria. First, a new distance measure between Fermatean fuzzy sets is proposed based on the Jensen–Shannon divergence. The cross entropy for Fermatean fuzzy sets is defined. Three kinds of dominance relationships for Fermatean fuzzy sets are proposed. Then, two optimization models are constructed to obtain positive ideal decision-making information and negative ideal decision-making information, respectively. Accordingly, the credibility degree of each decision maker is calculated. Decision makers’ dynamic weights are determined by their credibility degrees. Besides, to obtain the weights of criteria, an optimization model is constructed based on grey relational analysis for Fermatean fuzzy numbers. Finally, the strong, medium and weak Fermatean fuzzy concordance and discordance sets are identified to construct the Fermatean fuzzy concordance and discordance matrices, respectively. A practical case study is carried out to illustrate the feasibility and applicability of the proposed ELECTRE method. Comparative analyses are performed to demonstrate the superiority and effectiveness of the proposed ELECTRE method.