Informatica

“Strategy implementation” is an inseparable part of strategic management process. Transformation strategies to typical operations and daily functions of staff exert a significant role in organization success. Balanced scorecard (BSC) and strategy map help senior managers to perfectly implement and monitor the accomplishment of the strategies by transforming strategies into operational programs. Using BSC and strategy map, the strategies are translated into some action plans which help the achievement of organizational goals and strategies. Due to shortage of resources, usually all organization's action plans cannot be implemented completely; therefore, managers should make use of some tools for assigning and selecting more efective action plans. In this paper, a procedure is suggested on the basis of grey TOPSIS to determine the preference of action plans to better aid managers in selection of the most effective action plans in a group decision making process.

Nowadays most required products and services of companies are provided through other organisations. Outsourcing as a new approach has a significant role in management literature. Supplier should be selected by executives, when the organization decides to acquire a product or service from other organizations. Concerning supplier selection, the managers should consider more than one factor or criterion, which may be inconsistent and contradictory. Therefore, supplier selection is a multi-criteria decision-making issue. Analytic network process (ANP) is a technique to solve multi-criteria decision-making problems in which the criteria affect each other and have nonlinear correlation. In this study, the goal is to use ANP to select the supplier in a group decision-making.