Informatica

The data-driven approach is popular to automate learning of fuzzy rules and tuning membership function parameters in fuzzy inference systems (FIS) development. However, researchers highlight different challenges and issues of this FIS development because of its complexity. This paper evaluates the current state of the art of FIS development complexity issues in Computer Science, Software Engineering and Information Systems, specifically: 1) What complexity issues exist in the context of developing FIS? 2) Is it possible to systematize existing solutions of identified complexity issues? We have conducted a hybrid systematic literature review combined with a systematic mapping study that includes keyword map to address these questions. This review has identified the main FIS development complexity issues that practitioners should consider when developing FIS. The paper also proposes a framework of complexity issues and their possible solutions in FIS development.

The symbiosis between an enterprise architecture and service-oriented architecture results in so-called service-oriented enterprise architecture and brings up new problems for service-oriented enterprise systems engineering. One of the most important is a business service quality definition, specification and evaluation. The paper proposes a formal model of enterprise business service quality evaluation framework to encompass and balance all the viewpoints and perspectives on an enterprise business service quality.