Informatica logo


Login Register

  1. Home
  2. Issues
  3. Volume 36, Issue 1 (2025)
  4. Interval-Valued Pythagorean Fuzzy Extens ...

Informatica

Information Submit your article For Referees Help ATTENTION!
  • Article info
  • Full article
  • Related articles
  • More
    Article info Full article Related articles

Interval-Valued Pythagorean Fuzzy Extension of DEMATEL for Prioritizing and Casualty Analysis of Environmental Criteria of Organizational Behaviour in Higher Education Sector
Volume 36, Issue 1 (2025), pp. 197–222
Jafar Torkzadeh   Dragan Pamucar   Sadegh Niroomand  

Authors

 
Placeholder
https://doi.org/10.15388/23-INFOR541
Pub. online: 6 December 2023      Type: Research Article      Open accessOpen Access

Received
1 July 2023
Accepted
1 November 2023
Published
6 December 2023

Abstract

In this study, effect of the environmental factors on the organizational behaviour in higher education sector is analysed and these factors are prioritized. For this aim, first, the environmental criteria affecting the organizational behaviour of higher education sector are selected from the literature. Then, as a solution methodology, (i) some experts are asked to determine pairwise comparison of the criteria, (ii) the linguistic terms are converted to interval-valued Pythagorean fuzzy values, and (iii) an interval-valued Pythagorean fuzzy DEMATEL approach is developed and applied. According to the results, most of the economic, political, and professional domain criteria are of the cause category.

1 Introduction

In recent years, productivity and development of today’s organizations have been dependent on some competitive opportunities that arise from competitive environments around the organizations. This is because today’s organizations have changed from the point of view of organizational structure, organizational behaviour, and organizational relationship. An organization can get benefit from its competitive opportunities if its outside environment is fully studied and analysed (Mwesigye and Muhangi, 2015). A typical organization, an educational organization like universities, research centres, higher education centres, etc., responds to the outside environment according to the information and recognition obtained about the outside environment. Higher education organizations of a country play significant roles in the country. Although these organizations may be affected by outside environment seriously, they are effective in national economical and cultural issues (Presmus et al., 2003). Based on the literature, outside environment of the higher education sector (in terms of some environmental factors) can seriously influence organizational behaviour in this sector where output and productivity of the employees can be affected by these factors (Robbins and Judge, 2016). Generally, the variables and factors of outside environment of a university are important and the university should be managed and developed according to such environment for achieving the predetermined goals and objectives (Torkzadeh et al., 2019). Therefore, we can claim that the environmental factors of an organization, especially organizations from the higher education sector, are important and crucial in all aspects of the organization, specifically its organizational behaviour.
The literature contains numerous studies about the organizational behaviour of general organizations, academic and higher education institutes, and especially the environmental aspect of such behaviour. The studies of Rojas (2000) and Gita Kumari and Pradhan (2014) have stated that organizational effectiveness is important for the managers. Torkzadeh and Dehghan Harati (2015) have concluded that effectiveness is an important index for assessing performance of organizations. They performed the study on the employees of Shiraz University as case study. Ketkar and Sett (2009) also mentioned that effectiveness can be measured by the employees’ behaviour, financial performance, and operational performance of an organization. Also the works of Nabatchi et al. (2007), Zhang and Lee (2010), and Gita Kumari and Pradhan (2014) studied the importance of organizational behaviour on productivity and effectiveness of an organization. Robbins and Judge (2016) studied the importance of organizational behaviour and described it as a set of equipment for understanding, analysing, describing, and managing the behaviour in organizations. According to the study of Kapoor and Jain (2017), organizational behaviour analyses the impact of people, groups, and structures on improvement and effectiveness of an organization. According to this study, the behaviour in an organization can be studied and analysed in three levels, such as individual, group, and organizational level. Investigating the environmental aspect of organizations and its impact on organizational behaviour is also an important topic which was considered in the studies of Gibson (2007), Burton and Obel (2015), and Makolov (2019). According to the study of Lutans et al. (2021), the environmental aspect of organizational behaviour has forced the managers of universities to change their traditional procedures and be more responsible to their inside and outside environments. The studies of Rizvi (2007) and Mwesigye and Muhangi (2015) stated that higher education institutes and universities, like other organizations, have been significantly affected by recent developments of the organizational behaviour. The study of Daigle and Cuocco (2002) is about general responsiveness in higher education. They studied various responsiveness methods in the universities of United States and claim that it is a challenging issue in those universities. Furthermore, Kreysing (2002) studied the responsiveness and organizational complexity of higher education sector. As a result, they claimed that in order to be more responsive to environmental changes in such organizations, their decentralization level should be increased.
In this study, we focus on the organizational behaviour aspect of higher education sector. This aspect is important in any organization and can help an organization to be successful. The main aim of this study is to analyse the environmental factors which may affect the organizational behaviour in the higher education sector. In this analysis, the aspects, such as importance weights of the factors and their influential impact on each other could be some very important and challenging issues. Therefore, the environmental criteria affecting the organizational behaviour of higher education sector are selected from the literature. We aim to apply the selected criteria and perform a study to determine their effect on the organizational behaviour of higher education sector and prioritize them. This is a new aspect of this field that to the best of our knowledge has not been considered earlier in the literature and can enable the managers to make suitable strategies for managing the organizations. As a solution methodology, some experts from the higher education sector of Iran are selected and are asked to compare the importance of the criteria pair wisely using linguistic terms. Then, in order to respect the uncertain nature of such evaluations, the linguistic terms are converted to interval-valued Pythagorean fuzzy values. Interval-valued Pythagorean fuzzy numbers are used as they keep more information and uncertainty compared to classical fuzzy numbers (see Das and Granados, 2022; Narang et al., 2022; Dinçer et al., 2023; Younis Al-Zibaree and Konur, 2023; Jafarzadeh Ghoushchi and Sarvi, 2023; Rezazadeh et al., 2023). As DEMATEL approach can simultaneously determine importance weight values of the criteria and their influential impact on each other, an interval-valued Pythagorean fuzzy DEMATEL approach is developed for the first time for prioritizing the criteria and performing the causality analysis on them. Finally, the obtained results are interpreted, and some managerial insights are given. In addition, a sensitivity analysis of the proposed approach is performed, and the results are compared to the results obtained by the existing methods of the literature.
The contributions of this study to the literature of the field can be summarized as below:
  • • A real case study is considered and solved.
  • • For the first time, the impact of environmental criteria on organizational behaviour of the higher education sector is studied.
  • • In order to respect the uncertain nature of the problem, opinions of the experts of the field as linguistic terms are converted to interval-valued Pythagorean fuzzy values.
  • • For the first time, interval-valued Pythagorean fuzzy group DEMATEL approach is developed.
The rest of this paper is organized in five sections. In Section 2, some basic concepts of fuzzy sets and numbers are presented. The criteria affecting organizational behaviour of the higher education sector is described in Section 3. As solution approach, an interval-valued Pythagorean fuzzy group DEMATEL approach is developed in Section 4. In continuation, a case study is considered to evaluate the criteria of Section 2, and the numerical results and some remarks about the case study are reported in Section 5. Finally, the conclusions are given in Section 6.

2 Basic Concepts

Zadeh (1965) introduced fuzzy set theory for the first time. This is a useful theory in order to reflect the uncertain nature of real life systems while modelling them. Therefore, many real life problems are modelled and optimized in a fuzzy based uncertain environment. As the classical fuzzy sets and numbers may have some shortcomings and may not be able to reflect some high degrees of uncertainty, this theory has been developed and modified in the literature (Ali et al., 2023; Naseem et al., 2023; Mahmoodirad and Niroomand, 2023). For this aim, some newer types of fuzzy sets, such as type-2 fuzzy sets, intuitionistic fuzzy sets, Pythagorean fuzzy sets, etc., have been introduced in the literature (Wang et al., 2023; Mishra et al., 2023). These newer types of fuzzy sets and numbers reflect more uncertainty of events and parameters.
Pythagorean fuzzy sets and numbers were introduced by Yager (2013). This type of fuzzy numbers is more flexible and capable to reflect the uncertain nature of an uncertain event. Because of this flexibility and capability, this type of fuzzy numbers are widely used in optimization problems.
Some basic definitions and concepts of Pythagorean fuzzy sets and numbers are given in the rest of this section. These definitions later will be used to construct the solution methodology of this study.
Definition 1 (Otay and Jaller, 2020).
The Pythagorean fuzzy set $\tilde{P}$ with membership function ${\mu _{\tilde{P}}}(x):X\to [0,1]$ and non-membership function ${\nu _{\tilde{P}}}(x):X\to [0,1]$ with the condition $0\leqslant {\mu _{\tilde{P}}}{(x)^{2}}+{\nu _{\tilde{P}}}{(x)^{2}}\leqslant 1$ on set X is defined as below:
(1)
\[ \tilde{P}\cong \big\{\big\langle x,{\mu _{\tilde{P}}}(x),{\nu _{\tilde{P}}}(x)\big\rangle :x\in X\big\}.\]
Definition 2 (Otay and Jaller, 2020).
The hesitancy degree of the Pythagorean set $\tilde{P}$ is defined as below:
(2)
\[ {\pi _{\tilde{P}}}(x)=\sqrt{1-{\mu _{\tilde{P}}}{(x)^{2}}-{\nu _{\tilde{P}}}{(x)^{2}}}.\]
Definition 3 (Otay and Jaller, 2020).
Considering the Pythagorean fuzzy numbers (PFNs) $\tilde{X}=\langle {\mu _{1}},{\nu _{1}}\rangle $ and $\tilde{Y}=\langle {\mu _{2}},{\nu _{2}}\rangle $, and $\lambda \gt 0$, the following operations can be defined:
(3)
\[\begin{aligned}{}& \tilde{X}\oplus \tilde{Y}=\Big\langle \sqrt{{\mu _{1}^{2}}+{\mu _{2}^{2}}-{\mu _{1}^{2}}{\mu _{2}^{2}}},{\nu _{1}}{\nu _{2}}\Big\rangle ,\end{aligned}\]
(4)
\[\begin{aligned}{}& \tilde{X}\otimes \tilde{Y}=\Big\langle {\mu _{1}}{\mu _{2}},\sqrt{{\nu _{1}^{2}}+{\nu _{2}^{2}}-{\nu _{1}^{2}}{\nu _{2}^{2}}}\hspace{0.1667em}\Big\rangle ,\end{aligned}\]
(5)
\[\begin{aligned}{}& \lambda \tilde{X}=\Big\langle \sqrt{1-{\big(1-{\mu _{1}^{2}}\big)^{\lambda }}},{\nu _{1}^{\lambda }}\Big\rangle ,\end{aligned}\]
(6)
\[\begin{aligned}{}& {\tilde{X}^{\lambda }}=\Big\langle {\mu _{1}^{\lambda }},\sqrt{1-{\big(1-{\nu _{1}^{2}}\big)^{\lambda }}}\hspace{0.1667em}\Big\rangle .\end{aligned}\]
Definition 4 (Zhang and Xu, 2014).
Considering the PFNs $\tilde{X}=\langle {\mu _{1}},{\nu _{1}},{\pi _{\tilde{X}}}\rangle $ and $\tilde{Y}=\langle {\mu _{2}},{\nu _{2}},{\pi _{\tilde{Y}}}\rangle $, the Euclidean distance of the PFNs is defined as below:
(7)
\[ d(\tilde{X},\tilde{Y})=\frac{1}{2}\big(\big|{\mu _{1}^{2}}-{\mu _{2}^{2}}\big|+\big|{\nu _{1}^{2}}-{\nu _{2}^{2}}\big|+\big|{\pi _{\tilde{X}}^{2}}-{\pi _{\tilde{Y}}^{2}}\big|\big),\]
where ${\pi _{\tilde{X}}^{2}}=1-{\mu _{1}^{2}}-{\nu _{1}^{2}}$ is the hesitancy degree of the PFN $\tilde{X}$.
Definition 5 (Otay and Jaller, 2020).
Considering the interval-valued PFN (IVPFN) $\tilde{X}=\langle [{\mu _{L}},{\mu _{U}}],[{\nu _{L}},{\nu _{U}}]\rangle $, the hesitancy degrees of its lower and upper points are defined as below, respectively:
(8)
\[\begin{aligned}{}& {\pi _{L}}=\sqrt{1-{\mu _{U}^{2}}-{\nu _{U}^{2}}},\end{aligned}\]
(9)
\[\begin{aligned}{}& {\pi _{U}}=\sqrt{1-{\mu _{L}^{2}}-{\nu _{L}^{2}}}.\end{aligned}\]
Definition 6 (Otay and Jaller, 2020).
Considering the IVPFN ${\tilde{X}_{j}}=\langle [{\mu _{j,L}},{\mu _{j,U}}],[{\nu _{j,L}},{\nu _{j,U}}]\rangle $, where $j=1,2,\dots ,n$, and the importance weight of ${w_{j}}$, where ${\textstyle\sum _{j=1}^{n}}{w_{j}}=1$, interval-valued Pythagorean fuzzy weighted average (IVPFWA) operator and interval-valued Pythagorean fuzzy weighted geometric (IVPFWG) operator of a set of IVPFNs are defined as below:
(10)
\[\begin{aligned}{}& \textit{IVPFWA}({\tilde{X}_{1}},\dots ,{\tilde{X}_{n}})\\ {} & \hspace{1em}=\Bigg\langle \Bigg[{\Bigg(\hspace{-0.1667em}\hspace{-0.1667em}1-{\prod \limits_{j=1}^{n}}{\big(1-{\mu _{j,L}^{2}}\big)^{{w_{j}}}}\hspace{-0.1667em}\Bigg)^{\frac{1}{2}}},{\Bigg(\hspace{-0.1667em}\hspace{-0.1667em}1-{\prod \limits_{j=1}^{n}}{\big(1-{\mu _{J,U}^{2}}\big)^{{w_{j}}}}\hspace{-0.1667em}\Bigg)^{\frac{1}{2}}}\Bigg],\Bigg[{\prod \limits_{j=1}^{n}}{\nu _{J,L}^{{w_{j}}}},{\prod \limits_{j=1}^{n}}{\nu _{J,U}^{{w_{j}}}}\Bigg]\Bigg\rangle ,\end{aligned}\]
(11)
\[\begin{aligned}{}& \textit{IVPFWG}({\tilde{X}_{1}},\dots ,{\tilde{X}_{n}})\\ {} & \hspace{1em}=\Bigg\langle \Bigg[{\prod \limits_{j=1}^{n}}{\mu _{j,L}^{{w_{j}}}},\hspace{-0.1667em}{\prod \limits_{j=1}^{n}}{\mu _{j,U}^{{w_{j}}}}\Bigg],\Bigg[{\Bigg(\hspace{-0.1667em}\hspace{-0.1667em}1-{\prod \limits_{j=1}^{n}}{\big(1-{\nu _{j,L}^{2}}\big)^{{w_{j}}}}\Bigg)^{\frac{1}{2}}},{\Bigg(\hspace{-0.1667em}\hspace{-0.1667em}1-{\prod \limits_{j=1}^{n}}{\big(1-{\nu _{j,U}^{2}}\big)^{{w_{j}}}}\Bigg)^{\frac{1}{2}}}\Bigg]\Bigg\rangle .\end{aligned}\]
Definition 7 (Otay and Jaller, 2020).
The equivalent crisp value (CR) of the interval-valued PFN (IVPFN) $\tilde{X}=\langle [{\mu _{L}},{\mu _{U}}],[{\nu _{L}},{\nu _{U}}]\rangle $ is obtained by below formulation.
(12)
\[\begin{aligned}{}\textit{CR}(\tilde{X})& =\frac{1}{6}\big({\mu _{L}^{2}}+{\mu _{U}^{2}}+\big(1-{\pi _{L}^{4}}-{\nu _{L}^{2}}\big)+\big(1-{\pi _{U}^{4}}-{\nu _{U}^{2}}\big)\\ {} & \hspace{1em}+{\mu _{L}}{\mu _{U}}+{\big(\big(1-{\pi _{L}^{4}}-{\nu _{L}^{2}}\big)\big(1-{\pi _{U}^{4}}-{\nu _{U}^{2}}\big)\big)^{\frac{1}{4}}}\big).\end{aligned}\]

3 Environmental Criteria Affecting Organizational Behaviour in Higher Education Sector

The environmental aspect of organizational behaviour is an important issue for controlling and effective guidance of the behaviour of members of academic organizations. The managers of academic organizations can recognize and understand the internal behaviour of their organization by focusing on the environmental factors. Assessment of influence of the environmental criteria on the organizational behaviour of academic organizations can be helpful from different points of view, e.g. recognition of the internal behavioural processes of the universities, reaching the goals of universities in organizational behaviour, determining the future goals of universities in organizational behaviour, etc. This might be important to understand the effects of environmental criteria on organizational behaviour in the higher education sector. Therefore, for this aim, the problem of prioritizing and causality analysis of such criteria should be considered. According to the literature of organizational behaviour in higher education sector, the important criteria affecting such organizational behaviour are economic, social, technological, environmental, and professional domain criteria (Torkzadeh et al., 2019), where each of these criteria can be divided into several criteria. Based on the literature, Table 1 represents 36 criteria affecting organizational behaviour of the higher education sector.
Table 1
Important criteria selected from the literature for the organizational behaviour assessment problem in academic organizations.
Criteria index Criteria Criteria category Related references
C-1 General situation of economy Economic criteria Voiculet et al. (2010)
C-2 General life quality Economic criteria Alcaine (2016)
C-3 Economic indexes (employment, economic growth, etc.) Economic criteria Dananjaya and Kuswanto (2015)
C-4 Income and budget level of country Economic criteria Voiculet et al. (2010)
C-5 Economic crises Economic criteria Alcaine (2016)
C-6 Governmental (centralized) economy Economic criteria Alcaine (2016)
C-7 Internal and foreign investments Economic criteria Alcaine (2016)
C-8 Population Social criteria Voiculet et al. (2010)
C-9 Social crises Social criteria Alcaine (2016)
C-10 Social compatibility Social criteria Munizu (2010)
C-11 Social networks Social criteria O’Brien (2011)
C-12 Social life style Social criteria Alcaine (2016)
C-13 Social solidarity Social criteria Voiculet et al. (2010)
C-14 Social behaviour Social criteria Voiculet et al. (2010)
C-15 General knowledge of society Social criteria Voiculet et al. (2010)
C-16 Social organizations Social criteria Alcaine (2016)
C-17 Rules and regulations of the country Political criteria Voiculet et al. (2010)
C-18 Political changes Political criteria Alcaine (2016)
C-19 International relationships Political criteria Munizu (2010)
C-20 Governmental politics Political criteria Munizu (2010)
C-21 Political parties Political criteria Voiculet et al. (2010)
C-22 General politics of the country Political criteria Voiculet et al. (2010)
C-23 IT and ITC developments Technological criteria Mwesigye and Muhangi (2015)
C-24 Internet Technological criteria Beketova (2016)
C-25 Mobile phone developments Technological criteria Kirschner and Karpinski (2010)
C-26 Distance education Technological criteria Beketova (2016)
C-27 Science and technology developments Technological criteria Srikanthan and Dalrymple (2003)
C-28 Clean technology developments Environmental criteria Ar (2012)
C-29 Nature protection Environmental criteria Ar (2012)
C-30 Energy efficiency Environmental criteria Ar (2012)
C-31 Environmental pollutions Environmental criteria Ar (2012)
C-32 Major politics in education Professional domain criteria Torkzadeh et al. (2019)
C-33 Relationship with industries Professional domain criteria Torkzadeh et al. (2019)
C-34 Competitiveness Professional domain criteria Voiculet et al. (2010)
C-35 Innovation and development Professional domain criteria Voiculet et al. (2010)
C-36 Essence of higher education Professional domain criteria Srikanthan and Dalrymple (2003)
As mentioned earlier, it is an important study to evaluate the effect of the environmental criteria (as mentioned by Table 1) on organizational behaviour of the higher education sector. For this aim, a method for evaluating, prioritizing, and causality analysis of these criteria is needed. For this aim, an interval-valued Pythagorean group DEMATEL approach is developed for the first time in the next section, which performs prioritizing and causality analysis of the criteria of Table 1 on organizational behaviour of higher education sector.

4 Interval-Valued Pythagorean Fuzzy DEMATEL (IVPF-DEMATEL)

In this section, the proposed criteria of Table 1 are analysed and their importance weight values are calculated. There are several methods in the literature that can be used for weight determination of the criteria in MCDM problems (Sahoo and Goswami, 2023). The BWM is a method that determines the criteria weights by comparing the criteria with the best and the worst criteria and then determines all weight values by applying a mathematical model (Rezaei, 2015). The FUCUM (Pamučar et al., 2018) is a subjective method of weight determination in MCDM where the relation between consistency and the required number of the comparisons of the criteria are considered. Žižović and Pamucar (2019) proposed the LBWA method for weight determination purposes. This approach enables the involvement of experts from different fields with the purpose of defining the relations between criteria and providing rational decision making. The DIBR method is another method based on defining the relationship between ranked criteria, i.e. it considers the relationship between adjacent criteria (Pamucar et al., 2021).
Here, a solution methodology is proposed in order to evaluate the effect of the environmental criteria on organizational behaviour of the higher education sector as described in Section 3. For this aim, a solution methodology should be applied with the following properties:
  • • to apply the opinions of the experts,
  • • to determine the weight of each criterion,
  • • to assess the impact of given criteria on organizational behaviour of the academic organizations.
For this aim, the DEMATEL approach (see Alinezhad and Khalili, 2019; Nezhad et al., 2023) is used. The classical form of the DEMATEL approach is represented by the flowchart of Fig. 1. As mentioned earlier, interval-valued Pythagorean fuzzy values represent more uncertain information compared to Pythagorean fuzzy values and some other types of fuzzy values. Therefore, in this section, the DEMATEL approach is extended to an interval-valued Pythagorean fuzzy form (we call it IVPF-DEMATEL) for evaluating the effect of the environmental criteria on organizational behaviour of higher education sector as described in Section 3.
infor541_g001.jpg
Fig. 1
Flowchart of the classical DEMATEL approach.
In order to describe the steps of the proposed extended DEMATEL approach with interval-valued Pythagorean fuzzy information (IVPF-DEMATEL), some steps should be followed. These steps are detailed in the rest of this section and depicted in the flowchart of Fig. 2. The notations of this approach are detailed in Table 2 in advance.
infor541_g002.jpg
Fig. 2
General framework of the proposed interval-valued Pythagorean fuzzy DEMATEL (IVPF-DEMATEL).
Step 1. A set of criteria (each indexed by $j,k\in \{1,2,\dots ,n\}$) and a set of experts of the field (each indexed by $e\in \{1,2,\dots ,E\}$) are selected.
Table 2
The notations used in the proposed solution methodology.
Notation Description
n Number of criteria
E Number of experts
j, k Indexes used for the criteria
e Index used for the experts
${w_{e}}$ Importance weight of expert e
${\tilde{a}_{jk}^{e}}=\big\langle \big({\mu _{jk,L}^{e}},{\mu _{jk,U}^{e}}\big),\big({\nu _{jk,L}^{e}},{\nu _{jk,U}^{e}}\big)\big\rangle $ Equivalent interval-valued Pythagorean fuzzy value for comparing criterion j to k by expert e
$\tilde{{A_{e}}}={[{\tilde{a}_{jk}^{e}}]_{n\times n}}$ Interval-valued Pythagorean fuzzy matrix of pairwise comparisons of the criteria
${\tilde{a}_{jk}}=\big\langle ({\mu _{jk,L}},{\mu _{jk,U}}),({\nu _{jk,L}},{\nu _{jk,U}})\big\rangle $ Integrated interval-valued Pythagorean fuzzy value for comparing criterion j to k by expert e
$\tilde{A}={[{\tilde{a}_{jk}}]_{n\times n}}$ Integrated interval-valued Pythagorean fuzzy matrix of pairwise comparisons of the criteria
${\pi _{jk}^{2}}=\big({\pi _{jk,L}^{2}},{\pi _{jk,U}^{2}}\big)$ Interval hesitancy degree of the interval-valued Pythagorean fuzzy value ${\tilde{a}_{jk}^{e}}$
$A={[{a_{jk}}]_{n\times n}}$ The crisp matrix which is obtained instead of $\tilde{A}={[{\tilde{a}_{jk}}]_{n\times n}}$
$N={[n{a_{jk}}]_{n\times n}}$ The normalized form of the crisp matrix $A={[{a_{jk}}]_{n\times n}}$
$T={[{t_{jk}}]_{n\times n}}$ Total-relation matrix
${R_{j}}$ Sum of row values for criterion j in the total-relation matrix
${C_{j}}$ Sum of column values for criterion j in the total-relation matrix
${\omega _{j}}$ The importance weight value of criterion j
Step 2. Each expert is requested to complete the linguistic comparison matrix of the criteria (the linguistic terms are shown in the left column of Table 3). Based on the numerical values of Table 3, the linguistic comparison matrix is converted to an interval-valued Pythagorean fuzzy matrix such as $\tilde{{A_{e}}}={[{\tilde{a}_{jk}^{e}}]_{n\times n}}$ for expert e, where ${\tilde{a}_{jk}^{e}}=\langle ({\mu _{jk,L}^{e}},{\mu _{jk,U}^{e}}),({\nu _{jk,L}^{e}},{\nu _{jk,U}^{e}})\rangle $ is the equivalent interval-valued Pythagorean fuzzy value for comparing criterion j to k (importance or influence of j to k).
Step 3. The IVPF matrixes obtained from the experts are integrated into one matrix shown as $\tilde{A}={[{\tilde{a}_{jk}}]_{n\times n}}$ (where ${\tilde{a}_{jk}}=\langle ({\mu _{jk,L}},{\mu _{jk,U}}),({\nu _{jk,L}},{\nu _{jk,U}})\rangle $) using the IVPFWG operator described in Section 2 as below:
(13)
\[\begin{aligned}{}& {\mu _{jk,L}}={\prod \limits_{e=1}^{E}}{\big({\mu _{jk,L}^{e}}\big)^{{w_{e}}}},\hspace{1em}j,k\in \{1,2,\dots ,n\},\end{aligned}\]
(14)
\[\begin{aligned}{}& {\mu _{jk,U}}={\prod \limits_{e=1}^{E}}{\big({\mu _{jk,U}^{e}}\big)^{{w_{e}}}},\hspace{1em}j,k\in \{1,2,\dots ,n\},\end{aligned}\]
(15)
\[\begin{aligned}{}& {\nu _{jk,L}}=\sqrt{1-{\prod \limits_{e=1}^{E}}{\big(1-{\big({\nu _{jk,L}^{e}}\big)^{2}}\big)^{{w_{e}}}}},\hspace{1em}j,k\in \{1,2,\dots ,n\},\end{aligned}\]
(16)
\[\begin{aligned}{}& {\nu _{jk,U}}=\sqrt{1-{\prod \limits_{e=1}^{E}}{\big(1-{\big({\nu _{jk,U}^{e}}\big)^{2}}\big)^{{w_{e}}}}},\hspace{1em}j,k\in \{1,2,\dots ,n\},\end{aligned}\]
where ${w_{e}}$ is the importance weight of expert e.
Table 3
Linguistic terms for comparing the criteria in the proposed IVPF-DEMATEL (modified version of Otay and Jaller, 2020).
Linguistic term Equivalent interval-valued Pythagorean fuzzy number $\big\langle ({\mu _{jk,L}^{e}},{\mu _{jk,U}^{e}}),\hspace{2.5pt}({\nu _{jk,L}^{e}},{\nu _{jk,U}^{e}})\big\rangle $
Certainly low influence (CLI) $\big\langle (0.00,0.00),(0.90,1.00)\big\rangle $
Very low influence (VLI) $\big\langle (0.10,0.20),(0.80,0.90)\big\rangle $
Low influence (LI) $\big\langle (0.20,0.35),(0.65,0.80)\big\rangle $
Below average influence (BAI) $\big\langle (0.35,0.45),(0.55,0.65)\big\rangle $
Average influence (AI) $\big\langle (0.45,0.55),(0.45,0.55)\big\rangle $
Above average influence (AAI) $\big\langle (0.55,0.65),(0.35,0.45)\big\rangle $
High influence (HI) $\big\langle (0.65,0.80),(0.20,0.35)\big\rangle $
Very high influence (VHI) $\big\langle (0.80,0.90),(0.10,0.20)\big\rangle $
Certainly high influence (CHI) $\big\langle (0.90,1.00),(0.00,0.00)\big\rangle $
No influence (NI) $\big\langle (0.00,0.00),(0.00,0.00)\big\rangle $
Step 4. The values of the fuzzy matrix $\tilde{A}={[{\tilde{a}_{jk}}]_{n\times n}}$ are deffuzified using the below equation:
(17)
\[\begin{aligned}{}& {a_{jk}}=\frac{1}{6}\big({\mu _{jk,L}^{2}}+{\mu _{jk,U}^{2}}+\big(1-{\pi _{jk,L}^{4}}-{\nu _{jk,L}^{2}}\big)+\big(1-{\pi _{jk,U}^{4}}-{\nu _{jk,U}^{2}}\big)\\ {} & \phantom{{a_{jk}}=}+{\mu _{jk,L}}{\mu _{jk,U}}+{\big(\big(1-{\pi _{jk,L}^{4}}-{\nu _{jk,L}^{2}}\big)\big(1-{\pi _{jk,U}^{4}}-{\nu _{jk,U}^{2}}\big)\big)^{\frac{1}{4}}}\big),\\ {} & \hspace{1em}j,k\in \{1,2,\dots ,n\}.\end{aligned}\]
Therefore, the crisp matrix $A={[{a_{jk}}]_{n\times n}}$ is obtained instead of $\tilde{A}={[{\tilde{a}_{jk}}]_{n\times n}}$.
Step 5. Each value of the crisp matrix $A={[{a_{jk}}]_{n\times n}}$ is normalized by the below equation in order to obtain the normalized matrix $N={[n{a_{jk}}]_{n\times n}}$:
(18)
\[ n{a_{jk}}=\frac{{a_{jk}}}{{\max _{j}}\big\{{\textstyle\textstyle\sum _{k=1}^{n}}{a_{jk}}\big\}},\hspace{1em}j,k\in \{1,2,\dots ,n\}.\]
Step 6. The total-relation matrix ($T={[{t_{jk}}]_{n\times n}}$) is obtained by below equation:
(19)
\[ T=N{(I-N)^{-1}}.\]
In equation (19), I is the unit matrix, and ${(I-N)^{-1}}$ is the inverse form of matrix $I-N$.
Step 7. The causal diagram is constructed in this step. For this aim, for each criterion in the total-relation matrix the sum of row values (${R_{j}}$) and the sum of column values (${C_{j}}$) are calculated using below equations:
(20)
\[\begin{aligned}{}& {R_{j}}={\sum \limits_{k=1}^{n}}{t_{kj}},\hspace{1em}j\in \{1,2,\dots ,n\},\end{aligned}\]
(21)
\[\begin{aligned}{}& {C_{j}}={\sum \limits_{k=1}^{n}}{t_{jk}},\hspace{1em}j\in \{1,2,\dots ,n\}.\end{aligned}\]
On the causal diagram, a point is depicted for each criterion. The horizontal axis of this diagram shows the importance weights of the criteria, and the vertical axis shows the degree of relation for the criteria. The coordinate of criterion j is obtained as $({R_{j}}+{C_{j}},{R_{j}}-{C_{j}})$. For the case of ${R_{j}}-{C_{j}}\gt 0$, the criterion is effective and is categorized as cause class. For the case of ${R_{j}}-{C_{j}}\lt 0$, the criterion is susceptive and is categorized as effect class.

5 Computational Study

In this section, the solution methodology proposed by Section 4 is implemented to evaluate the environmental criteria influencing the organizational behaviour of academic sector described by Section 3 for the case of higher education sector of Iran. For this aim, the following issues are considered.
  • • Based on Section 3, number of the environmental criteria is $n=36$, which are detailed in Table 1.
  • • In order to perform the proposed solution methodology, number of the experts is set to $E=3$, therefore, $e=1,2,3$. These experts are selected from the higher education sector of Iran and all of them have at least 5 years of managerial experience in this sector.
  • • Each expert is asked to evaluate the pairwise comparison of the criteria of Table 1 according to the linguistic terms of Table 3. Then each linguistic term of the pairwise comparisons is converted to its equivalent IVPFN using the rules of Table 3. Therefore, three $36\times 36$ comparison matrixes are obtained, such as ${A_{e}}={[{\tilde{a}_{jk}^{e}}]_{36\times 36}}$, where $e=1,2,3$.
The proposed solution methodology of Section 4 is coded in MATLAB and is run for the case study on a PC with Core i7 and 2.8 GHz CPU and 16 GB RAM. In the rest of this section, first the results obtained by the proposed solution methodology are presented and discussed, then a comparative study considering the approaches of the literature is performed and the obtained results are presented.

5.1 Results Obtained by the Proposed IVPF-DEMATEL

The proposed IVPF-DEMATEL is applied to evaluate the environmental criteria of the organizational behaviour of the higher education sector described in Section 3 (see Table 1). For this aim, the steps of the IVPF-DEMATEL described in Section 4 are implemented. As mentioned, three experts of the field are selected to evaluate the pairwise influences of the criteria according to the linguistic terms of Table 3. Then according to the conversion of Table 3, the linguistic terms are converted to IVPF values. Therefore, for each expert a comparison matrix of the criteria with IVPF values is obtained. After this step, the IVPF matrixes of the experts are integrated by the IVPFWG operator (using equations (13)–(16)), and the obtained integrated matrix is defuzzified by Eq. (17). It is worth to mention that in this step, the experts are weighted equally as ${w_{1}}={w_{2}}={w_{3}}=\frac{1}{3}$. Then, the obtained crisp matrix is normalized by equation (18), and after that, the total relation matrix is obtained by Eq. (19). Finally, in the last step, for each criterion the values of ${R_{j}}$, ${C_{j}}$, ${R_{j}}+{C_{j}}$, and ${R_{j}}-{C_{j}}$ are obtained using equations (20)–(21). As mentioned earlier, the value of ${R_{j}}-{C_{j}}$ determines the cause or effect category of the criterion and ${R_{j}}+{C_{j}}$ shows the importance degree of the criterion. Therefore, the importance weight value of criterion j is shown by ${\omega _{j}}$ and is calculated by the below formulation as a normalized value.
(22)
\[ {\omega _{j}}=\frac{{R_{j}}+{C_{j}}}{{\textstyle\textstyle\sum _{k=1}^{n}}{R_{k}}+{C_{k}}},\hspace{1em}j\in \{1,2,\dots ,n\}.\]
Based on the above-mentioned procedure, the results of applying the proposed IVPF-DEMATEL for evaluating the impact of the criteria of Section 3 (Table 13) on the organizational behaviour of higher education sector, are obtained and represented by Table 4 and Fig. 3.
Table 4
The values of ${R_{j}}$, ${D_{j}}$, ${R_{j}}+{C_{j}}$, and ${R_{j}}-{C_{j}}$ obtained by applying the proposed IVPF-DEMATEL.
Criterion (j) ${R_{j}}$ ${C_{j}}$ ${R_{j}}+{C_{j}}$ ${R_{j}}-{C_{j}}$ Cause/effect Criterion (j) ${R_{j}}$ ${C_{j}}$ ${R_{j}}+{C_{j}}$ ${R_{j}}-{C_{j}}$ Cause/effect
C-1 2.549 2.605 5.154 −0.056 Effect C-19 3.234 2.295 5.529 0.939 Cause
C-2 2.741 2.311 5.052 0.430 Cause C-20 3.395 1.984 5.379 1.411 Cause
C-3 3.085 2.386 5.471 0.699 Cause C-21 2.965 2.321 5.286 0.644 Cause
C-4 3.162 2.350 5.512 0.812 Cause C-22 3.343 2.086 5.429 1.257 Cause
C-5 3.048 2.190 5.238 0.858 Cause C-23 2.772 2.526 5.298 0.246 Cause
C-6 2.445 2.828 5.273 −0.383 Effect C-24 2.770 2.567 5.337 0.203 Cause
C-7 2.266 2.605 4.871 −0.339 Effect C-25 1.701 2.822 4.523 −1.121 Effect
C-8 2.405 2.027 4.432 0.378 Cause C-26 2.404 2.419 4.823 −0.015 Effect
C-9 2.583 2.027 4.610 0.556 Cause C-27 2.527 2.486 5.013 0.041 Cause
C-10 1.739 2.707 4.446 −0.968 Effect C-28 1.945 2.903 4.848 −0.958 Effect
C-11 2.115 2.575 4.690 −0.460 Effect C-29 1.653 2.997 4.65 −1.344 Effect
C-12 1.742 2.699 4.441 −0.957 Effect C-30 1.626 3.028 4.654 −1.402 Effect
C-13 2.212 2.738 4.950 −0.526 Effect C-31 1.172 3.234 4.406 −2.062 Effect
C-14 2.397 2.765 5.162 −0.368 Effect C-32 2.608 2.195 4.803 0.413 Cause
C-15 2.768 2.534 5.302 0.234 Cause C-33 2.665 2.409 5.074 0.256 Cause
C-16 1.796 3.123 4.919 −1.327 Effect C-34 2.608 2.533 5.141 0.075 Cause
C-17 2.892 2.038 4.930 0.854 Cause C-35 2.574 2.539 5.113 0.035 Cause
C-18 3.434 2.068 5.502 1.366 Cause C-36 2.964 2.383 5.347 0.581 Cause
infor541_g003.jpg
Fig. 3
Cause and effect diagram containing ${R_{j}}+{C_{j}}$ and ${R_{j}}-{C_{j}}$ values of Table 4.
According to the results of Table 4, 21 criteria are placed in the cause category and 15 criteria are placed in the effect category. According to these results, the criteria such as general life quality (C-2), economic indexes (C-3), income and budget level of country (C-4), economic crises (C-5), population (C-8), social crises (C-9), general knowledge of society (C-15), rules and regulations of the country (C-17), political changes (C-18), international relationships (C-19), governmental politics (C-20), political parties (C-21), general politics of the country (C-22), IT and ITC developments (C-23), internet (C-24), science and technology developments (C-27), major politics in education (C-32), relationship with industries (C-33), competitiveness (C-34), innovation and development (C-35), and essence of higher education (C-36) are cause criteria where their influential effect is higher. On the other hand, the criteria such as general situation of economy (C-1), governmental (centralized) economy (C-6), internal and foreign investments (C-7), social compatibility (C-10), social networks (C-11), social life style (C-12), social solidarity (C-13), social behaviour (C-14), social organizations (C-16), mobile phone developments (C-25), distance education (C-26), clean technology developments (C-28), nature protection (C-29), energy efficiency (C-30), and environmental pollutions (C-31) are effect criteria where their influential effect is higher. The cause and effect diagram of the criteria is also depicted in Fig. 3. In this figure, the cause and effect categories of the criteria can be easily noted.
The obtained results can be interpreted in a summarized form. The criteria of the cause category are of the economic, political, and professional domain based criteria. This shows that the organizational behaviour of the higher education sector of Iran is mainly affected by these types of criteria.
Furthermore, the values obtained for ${R_{j}}+{C_{j}}$ show the importance of the criteria. As can be seen from Table 4 and Fig. 3, most of the criteria from the cause category have higher value of ${R_{j}}+{C_{j}}$ compared to the criteria of the effect category. In order to obtain the normalized importance of the criteria (${\omega _{j}}$), Eq. (22) is used and the obtained ${\omega _{j}}$ values are presented in Table 5. In this table, according to the values of ${\omega _{j}}$, the criteria are ranked, and their ranking is reported as well. As can be seen, the first ranked criterion is C-19, which is of the cause category, and the last ranked criterion is C-31, which is of the effect category.
Table 5
The importance weight values and the ranking of the criteria obtained by applying the proposed IVPF-DEMATEL.
Criterion (j) ${R_{j}}+{C_{j}}$ ${\omega _{j}}$ Ranking Criterion (j) ${R_{j}}+{C_{j}}$ ${\omega _{j}}$ Ranking
C-1 5.154 0.02853 15 C-19 5.529 0.03061 1
C-2 5.052 0.02797 19 C-20 5.379 0.02978 6
C-3 5.471 0.03029 4 C-21 5.286 0.02926 11
C-4 5.512 0.03051 2 C-22 5.429 0.03005 5
C-5 5.238 0.02900 13 C-23 5.298 0.02933 10
C-6 5.273 0.02919 12 C-24 5.337 0.02955 8
C-7 4.871 0.02697 24 C-25 4.523 0.02504 32
C-8 4.432 0.02453 35 C-26 4.823 0.02670 26
C-9 4.610 0.02552 31 C-27 5.013 0.02775 20
C-10 4.446 0.02461 33 C-28 4.848 0.02684 25
C-11 4.690 0.02596 28 C-29 4.65 0.02574 30
C-12 4.441 0.02458 34 C-30 4.654 0.02576 29
C-13 4.950 0.02740 21 C-31 4.406 0.02439 36
C-14 5.162 0.02858 14 C-32 4.803 0.02659 27
C-15 5.302 0.02935 9 C-33 5.074 0.02809 18
C-16 4.919 0.02723 23 C-34 5.141 0.02846 16
C-17 4.930 0.02729 22 C-35 5.113 0.02830 17
C-18 5.502 0.03046 3 C-36 5.347 0.02960 7

5.2 Impact of the Results and Managerial Insights

The results obtained from the proposed IVPF-DEMATEL and represented in Section 5.1 can be applied by managers of higher education sector in order to manage and improve organizational behaviour of that sector. The following managerial implications and insights can be considered from the obtained results.
  • • In general, managers should concentrate on the cause category of criteria (Fontela and Gabus, 1976).
  • • According to the obtained results, most of economic, political, and professional domain criteria are of the cause category. This means that these criteria should be taken into account more by the managers of the higher education sector of Iran for improving the organizational behaviour of that sector.
  • • The criteria with higher importance weight values like C-19 (international relationships), C-4 (income and budget level of country), C-18 (political changes), C-3 (economic indexes (employment, economic growth, etc.)), etc. are the most important criteria to focus on for the managers in the higher education sector of Iran. This shows that the organizational behaviour of the higher education sector of Iran can be sensitive to international relationships, economic criteria, and political changes.
  • • According to the obtained results, the environmental criteria such as C-28 (clean technology developments), C-29 (nature protection), C-30 (energy efficiency), and C-31 (environmental pollutions) are in the effect category and also obtain least importance weight values. Actually, this class of criteria are out of control of the managers of the higher education sector of Iran and need to be managed by the government directly.

5.3 Sensitivity Analysis

In this section, a sensitivity analysis is performed in order to study the behaviour of the proposed IVPF-DEMATEL approach over some possible variations. Two types of variations can be made in the proposed approach that are explained below.
  • • As in Section 2, two integrating operators of interval-valued Pythagorean fuzzy numbers are defined, such as IVPFWG and IVPFWA, Step 3 of the proposed IVPF-DEMATEL approach can be performed by each of the IVPFWG and IVPFWA operators. Therefore, by applying the operators IVPFWG and IVPFWA, the proposed approach can be titled as IVPFWG-DEMATEL and IVPFWA-DEMATEL, respectively.
  • • Considering each of the IVPFWG-DEMATEL and IVPFWA-DEMATEL approaches, the importance weight values of the experts can be changed. For this aim four experiments of Table 6 are defined.
It is notable to mention that the IVPFWG-DEMATEL approach with the weight values of Experiment 1 has been performed in Section 5.1 and the obtained results have been analysed there. Therefore, in this section, the scenarios of Table 7 are considered for sensitivity analysis of the proposed IVPF-DEMATEL.
Table 6
Different weight combinations of the experts for sensitivity analysis.
Experiment Importance weight (${w_{e}}$)
Expert 1 ($e=1$) Expert 2 ($e=2$) Expert 3 ($e=3$)
1 0.33 0.33 0.33
2 0.60 0.30 0.10
3 0.10 0.60 0.30
4 0.30 0.1 0.60
Table 7
Different scenarios defined for sensitivity analysis of the proposed IVPF-DEMATEL.
Scenario Experiment Operator Note
1 1 IVPFWG The proposed IVPF-DEMATEL is titled as IVPFWG-DEMATEL
2 2
3 3
4 4
5 1 IVPFWA The proposed IVPF-DEMATEL is titled as IVPFWA-DEMATEL
6 2
7 3
8 4
The results obtained for the scenarios of Table 7 are represented in Table 8, Table 9, and Fig. 4. These results can be analysed from two points of view, such as the difference between cause and effect results among the scenarios, and the difference between the importance weights or rankings of the criteria among the scenarios. According to the results of Table 8, when the IVPFWG-DEMATEL is used, the cause and effect results of scenarios 1 to 4 (changing in the importance weights of the experts) are compared. In this case, only the cause and effect results of 22.22% of the criteria are changed. For other criteria, these results among the scenarios remain unchanged. For the case of IVPFWA-DEMATEL and scenarios 5 to 8, also the cause and effect results of 22.22% criteria are changed. Furthermore, any pair of the scenarios with similar experiment (similar set weight values of the experts) can be compared to investigate the impact of the operators IVPFWG and IVPFWA of the obtained cause and effect results. For this aim, the following results are obtained.
  • • Comparing the results obtained by experiment 1 for the IVPFWG-DEMATEL and the IVPFWA-DEMATEL (scenarios 1 and 5), the cause and effect results for only 2.77% of the criteria are changed.
  • • Comparing the results obtained by experiment 2 for the IVPFWG-DEMATEL and the IVPFWA-DEMATEL (scenarios 2 and 6), the cause and effect results for only 8.33% of the criteria are changed.
  • • Comparing the results obtained by experiment 3 for the IVPFWG-DEMATEL and the IVPFWA-DEMATEL (scenarios 3 and 7), the cause and effect results for only 11.11% of the criteria are changed.
  • • Comparing the results obtained by experiment 4 for the IVPFWG-DEMATEL and the IVPFWA-DEMATEL (scenarios 4 and 8), the cause and effect results for only 13.88% of the criteria are changed.
Table 8
The cause and effect results of the criteria obtained by the proposed IVPF-DEMATEL for all of the scenarios.
Criterion Scenario 1 Scenario 2 Scenario 3 Scenario 4 Scenario 5 Scenario 6 Scenario 7 Scenario 8
C-1 Effect Effect Effect Cause Effect Effect Effect Effect
C-2 Cause Cause Cause Cause Cause Effect Cause Cause
C-3 Cause Cause Cause Cause Cause Cause Cause Cause
C-4 Cause Cause Cause Cause Cause Cause Cause Cause
C-5 Cause Cause Cause Cause Cause Cause Cause Cause
C-6 Effect Cause Effect Effect Effect Cause Effect Effect
C-7 Effect Effect Effect Effect Effect Effect Effect Effect
C-8 Cause Effect Cause Cause Cause Effect Cause Cause
C-9 Cause Effect Cause Cause Cause Effect Cause Cause
C-10 Effect Effect Effect Effect Effect Effect Effect Effect
C-11 Effect Effect Effect Effect Effect Effect Cause Effect
C-12 Effect Effect Effect Effect Effect Effect Effect Effect
C-13 Effect Effect Effect Effect Effect Effect Effect Effect
C-14 Effect Effect Effect Effect Effect Effect Effect Effect
C-15 Cause Cause Cause Cause Cause Effect Cause Cause
C-16 Effect Effect Effect Effect Effect Effect Effect Effect
C-17 Cause Cause Cause Cause Cause Cause Cause Cause
C-18 Cause Cause Cause Cause Cause Cause Cause Cause
C-19 Cause Cause Cause Cause Cause Cause Cause Cause
C-20 Cause Cause Cause Cause Cause Cause Cause Cause
C-21 Cause Cause Cause Cause Cause Cause Cause Cause
C-22 Cause Cause Cause Cause Cause Cause Cause Cause
C-23 Cause Cause Cause Cause Cause Cause Cause Cause
C-24 Cause Cause Cause Effect Cause Cause Cause Cause
C-25 Effect Effect Effect Effect Effect Effect Effect Effect
C-26 Effect Effect Cause Cause Effect Effect Effect Effect
C-27 Cause Cause Effect Effect Cause Cause Cause Cause
C-28 Effect Effect Effect Effect Effect Effect Effect Effect
C-29 Effect Effect Effect Effect Effect Effect Effect Effect
C-30 Effect Effect Effect Effect Effect Effect Effect Effect
C-31 Effect Effect Effect Effect Effect Effect Effect Effect
C-32 Cause Effect Cause Cause Cause Effect Cause Cause
C-33 Cause Cause Cause Cause Cause Cause Cause Cause
C-34 Cause Cause Cause Cause Cause Cause Effect Cause
C-35 Cause Cause Effect Cause Effect Effect Effect Effect
C-36 Cause Cause Cause Cause Cause Cause Cause Cause
infor541_g004.jpg
Fig. 4
The graph of ${R_{j}}-{C_{j}}$ values of the criteria obtained by the proposed IVPF-DEMATEL for all of the scenarios.
On the other hand, the results of the scenarios in terms of the ranking of the criteria can be compared to investigate the sensitivity of the proposed IVPF-DEMATEL approach. The importance weight of each criterion in each scenario is obtained by formula (22). The obtained weight values are used to rank the criteria in each scenario. The obtained importance weight values and associated ranking in each scenario are represented by Table 8. Here, the obtained rankings can be compared using the Jaccard similarity index (JSI) (see Niroomand et al., 2019). Thus, for any pair of the rankings a JSI value which is between 0 (indicating no similarity) and 1 (indicating full similarity) is obtained. These values are reported in Table 10. According to these results, the highest JSI is 0.92 which means the rankings of Scenario 5 and Scenario 6 are the most similar rankings. This means that when applying the IVPFWA-DEMATEL approach for experiments 1 and 2, the obtained rankings are more similar than other pairs of scenarios. Also, the lowest JSI is 0.62 which means the rankings of Scenario 3 and Scenario 8 are the least similar rankings. This means that when applying the IVPFWG-DEMATEL approach for Experiment 3 and the IVPFWA-DEMATEL approach for Experiment 4, the obtained rankings are less similar than other pairs of scenarios.
Table 9
The importance weights and ranking of the criteria obtained by the proposed IVPF-DEMATEL for all of the scenarios.
Criterion (j) Scenario 1 Scenario 2 Scenario 3 Scenario 4 Scenario 5 Scenario 6 Scenario 7 Scenario 8
${\omega _{j}}$ Ranking ${\omega _{j}}$ Ranking ${\omega _{j}}$ Ranking ${\omega _{j}}$ Ranking ${\omega _{j}}$ Ranking ${\omega _{j}}$ Ranking ${\omega _{j}}$ Ranking ${\omega _{j}}$ Ranking
C-1 0.02853 15 0.02905 13 0.02829 14 0.02813 17 0.02745 17 0.02789 18 0.02728 23 0.02741 20
C-2 0.02797 19 0.02803 20 0.02777 19 0.02791 18 0.02740 19 0.02750 19 0.02737 21 0.02746 18
C-3 0.03029 4 0.03145 4 0.02979 3 0.02938 6 0.02988 7 0.03098 7 0.02922 6 0.02937 10
C-4 0.03051 2 0.03188 3 0.02977 4 0.02965 3 0.03071 5 0.03183 5 0.03000 4 0.03009 5
C-5 0.02900 13 0.02954 12 0.02799 16 0.02916 7 0.02968 8 0.03031 9 0.02914 8 0.02964 8
C-6 0.02919 12 0.02963 10 0.02938 8 0.02840 12 0.02803 15 0.02845 15 0.02816 16 0.02768 16
C-7 0.02697 24 0.02597 27 0.02758 23 0.02691 27 0.02505 33 0.02458 32 0.02572 32 0.02524 33
C-8 0.02453 35 0.02351 33 0.02554 33 0.02512 34 0.02542 31 0.02399 34 0.02592 31 0.02630 29
C-9 0.02552 31 0.02447 31 0.02703 26 0.02561 33 0.02685 24 0.02525 27 0.02783 18 0.02742 19
C-10 0.02461 33 0.02283 34 0.02614 31 0.02511 35 0.02398 36 0.02272 36 0.02525 35 0.02414 36
C-11 0.02596 28 0.02455 30 0.02771 20 0.02583 32 0.02520 32 0.02433 33 0.02661 28 0.02479 34
C-12 0.02458 34 0.02218 36 0.02766 22 0.02465 36 0.02491 34 0.02325 35 0.02731 22 0.02418 35
C-13 0.02740 21 0.02714 23 0.02770 21 0.02730 23 0.02646 26 0.02635 24 0.02688 27 0.02632 28
C-14 0.02858 14 0.02834 19 0.02908 11 0.02786 19 0.02668 25 0.02675 23 0.02727 24 0.02630 30
C-15 0.02935 9 0.02900 14 0.03038 1 0.02820 16 0.02738 20 0.02745 20 0.02840 15 0.02658 23
C-16 0.02723 23 0.02654 25 0.02798 17 0.02753 22 0.02768 16 0.02693 22 0.02874 12 0.02747 17
C-17 0.02729 22 0.02876 17 0.02479 34 0.02914 8 0.03089 4 0.03194 4 0.02894 10 0.03115 3
C-18 0.03046 3 0.03190 2 0.02908 10 0.03009 1 0.03162 2 0.03258 2 0.03044 2 0.03157 2
C-19 0.03061 1 0.03209 1 0.02991 2 0.02950 4 0.03111 3 0.03210 3 0.03003 3 0.03088 4
C-20 0.02978 6 0.03118 5 0.02795 18 0.03001 2 0.03180 1 0.03276 1 0.03051 1 0.03177 1
C-21 0.02926 11 0.03013 8 0.02864 12 0.02884 10 0.02949 9 0.03039 8 0.02848 14 0.02933 11
C-22 0.03005 5 0.03111 6 0.02920 9 0.02949 5 0.03008 6 0.03101 6 0.02916 7 0.02987 6
C-23 0.02933 10 0.02957 11 0.02946 7 0.02863 11 0.02866 14 0.02880 14 0.02883 11 0.02842 13
C-24 0.02955 8 0.03027 7 0.02973 5 0.02839 13 0.02918 11 0.02950 11 0.02905 9 0.02887 12
C-25 0.02504 32 0.02447 32 0.02428 36 0.02645 31 0.02486 35 0.02472 30 0.02390 36 0.02602 32
C-26 0.02670 26 0.02654 24 0.02670 28 0.02671 29 0.02599 27 0.02608 25 0.02569 34 0.02633 27
C-27 0.02775 20 0.02862 18 0.02704 25 0.02773 21 0.02905 12 0.02950 10 0.02803 17 0.02943 9
C-28 0.02684 25 0.02760 22 0.02694 27 0.02724 24 0.02941 10 0.02892 13 0.02944 5 0.02971 7
C-29 0.02574 30 0.02457 29 0.02616 30 0.02676 28 0.02588 28 0.02461 31 0.02695 25 0.02624 31
C-30 0.02576 29 0.02465 28 0.02597 32 0.02697 26 0.02588 29 0.02486 29 0.02652 29 0.02639 25
C-31 0.02439 36 0.02252 35 0.02442 35 0.02665 30 0.02693 23 0.02516 28 0.02774 19 0.02799 15
C-32 0.02659 27 0.02634 26 0.02624 29 0.02715 25 0.02584 30 0.02557 26 0.02572 33 0.02636 26
C-33 0.02809 18 0.02766 21 0.02857 13 0.02782 20 0.02707 22 0.02719 21 0.02755 20 0.02642 24
C-34 0.02846 16 0.02888 15 0.02800 15 0.02826 15 0.02743 18 0.02823 16 0.02692 26 0.02712 22
C-35 0.02830 17 0.02880 16 0.02741 24 0.02837 14 0.02721 21 0.02811 17 0.02622 30 0.02730 21
C-36 0.02960 7 0.03007 9 0.02956 6 0.02888 9 0.02866 13 0.02920 12 0.02861 13 0.02826 14
To summarizae this section, the proposed approach is sensitive to the importance weight of each expert. Furthermore, this approach is sensitive to the aggregating operator that is used for integrating the pairwise comparison matrixes of the experts.
Table 10
The Jaccard similarity indexes of pair-wise comparison of the criteria rankings obtained by the proposed IVPF-DEMATEL for all of the scenarios.
Scenario 1 Scenario 2 Scenario 3 Scenario 4 Scenario 5 Scenario 6 Scenario 7 Scenario 8
Scenario 1 – 0.91 0.81 0.86 0.76 0.80 0.72 0.71
Scenario 2 – – 0.76 0.89 0.80 0.84 0.74 0.74
Scenario 3 – – – 0.72 0.68 0.67 0.67 0.62
Scenario 4 – – – – 0.83 0.87 0.76 0.78
Scenario 5 – – – – – 0.92 0.84 0.90
Scenario 6 – – – – – – 0.79 0.87
Scenario 7 – – – – – – – 0.81
Scenario 8 – – – – – – – −

5.4 Comparative Study

In this section, the results obtained by the proposed IVPF-DEMATEL in Section 5.1 and Section 5.3 are compared to the approaches of the literature. Otay and Jaller (2020) proposed an interval-valued Pythagorean fuzzy AHP (IVPF-AHP) which is used in this section for comparison purposes. As the IVPF-AHP approach is sensitive to the IVPFWG and IVPFWA operators, the similar experiments and scenarios as Table 6 and Table 7 are defined for this approach. Therefore, the scenarios of Table 11 are considered.
Table 11
Different scenarios defined for the IVPF-AHP approach.
Scenario Experiment Operator Note
1 1 IVPFWG The proposed IVPF-AHP is titled as IVPFWG-AHP
2 2
3 3
4 4
5 1 IVPFWA The proposed IVPF-AHP is titled as IVPFWA-AHP
6 2
7 3
8 4
Table 12
The weights and ranking of the criteria obtained by the IVPF-AHP for all of the scenarios.
Criterion (j) Scenario 1 Scenario 2 Scenario 3 Scenario 4 Scenario 5 Scenario 6 Scenario 7 Scenario 8
${\omega _{j}}$ Ranking ${\omega _{j}}$ Ranking ${\omega _{j}}$ Ranking ${\omega _{j}}$ Ranking ${\omega _{j}}$ Ranking ${\omega _{j}}$ Ranking ${\omega _{j}}$ Ranking ${\omega _{j}}$ Ranking
C-1 0.0313 14 0.0251 19 0.0322 14 0.0322 12 0.0199 20 0.0165 21 0.0225 22 0.022 18
C-2 0.033 10 0.026 18 0.0314 16 0.0402 9 0.0277 14 0.0214 18 0.0292 14 0.0343 11
C-3 0.0463 6 0.0461 7 0.0416 6 0.0492 7 0.0382 9 0.0386 10 0.0362 9 0.0392 9
C-4 0.0481 5 0.0507 5 0.0427 4 0.0516 6 0.0476 7 0.0492 7 0.0438 6 0.0481 7
C-5 0.046 7 0.0429 8 0.0365 9 0.0619 3 0.0521 6 0.0463 8 0.0492 5 0.0585 5
C-6 0.023 22 0.029 14 0.0247 20 0.0154 25 0.0223 16 0.0267 15 0.0228 20 0.0171 23
C-7 0.0169 26 0.0119 26 0.0222 27 0.015 26 0.0104 29 0.0076 29 0.0148 30 0.0104 27
C-8 0.0185 25 0.0093 29 0.0245 21 0.0246 20 0.0198 21 0.0085 28 0.0253 18 0.0307 13
C-9 0.0235 21 0.0118 27 0.0336 12 0.0285 15 0.0226 15 0.0107 26 0.0309 12 0.0319 12
C-10 0.0085 31 0.0058 34 0.0147 30 0.0069 31 0.0068 32 0.0046 34 0.0124 32 0.0059 32
C-11 0.013 28 0.0086 30 0.0224 26 0.0109 28 0.0107 28 0.0066 31 0.0192 24 0.0101 28
C-12 0.0076 32 0.0042 35 0.0181 28 0.0058 32 0.008 31 0.0046 35 0.0181 28 0.006 31
C-13 0.0164 27 0.0156 25 0.0233 23 0.0119 27 0.0125 27 0.0116 25 0.0187 27 0.0097 29
C-14 0.0214 24 0.0183 22 0.0267 18 0.0169 24 0.0135 26 0.0119 24 0.0188 26 0.0113 26
C-15 0.0306 16 0.0264 17 0.0407 7 0.0229 22 0.0198 22 0.0171 20 0.0284 16 0.0164 24
C-16 0.0096 30 0.0109 28 0.0142 32 0.0057 33 0.0091 30 0.0098 27 0.0147 31 0.0051 34
C-17 0.0321 13 0.0355 11 0.0181 29 0.0526 5 0.0648 3 0.0703 4 0.0436 7 0.0731 3
C-18 0.0648 1 0.0719 1 0.0499 1 0.0651 2 0.0743 2 0.0811 2 0.0602 2 0.0735 2
C-19 0.0505 4 0.0677 2 0.0426 5 0.0399 10 0.06 5 0.0711 3 0.0495 4 0.0532 6
C-20 0.0564 3 0.0646 4 0.0388 8 0.0672 1 0.0817 1 0.0862 1 0.0652 1 0.0848 1
C-21 0.0378 9 0.0478 6 0.0347 11 0.0329 11 0.0458 8 0.0545 6 0.0392 8 0.0409 8
C-22 0.0576 2 0.0653 3 0.0463 3 0.0567 4 0.0622 4 0.0677 5 0.0527 3 0.0607 4
C-23 0.0326 11 0.0326 12 0.032 15 0.0318 13 0.028 13 0.0287 12 0.0274 17 0.0274 16
C-24 0.0324 12 0.0408 9 0.0331 13 0.0241 21 0.0357 10 0.0409 9 0.0344 10 0.0302 14
C-25 0.0075 33 0.0077 31 0.0066 35 0.0081 29 0.0062 34 0.0073 30 0.0052 36 0.0065 30
C-26 0.0221 23 0.0194 21 0.0231 24 0.0223 23 0.0179 24 0.0155 22 0.0193 23 0.02 21
C-27 0.0247 20 0.0273 16 0.0229 25 0.0249 19 0.035 11 0.0379 11 0.0294 13 0.0348 10
C-28 0.0107 29 0.0178 24 0.0145 31 0.0072 30 0.0222 17 0.0274 14 0.0242 19 0.0157 25
C-29 0.0074 34 0.0074 32 0.0096 33 0.0056 34 0.0063 33 0.0057 33 0.0099 33 0.0052 33
C-30 0.0072 35 0.0074 33 0.0094 34 0.0053 35 0.0061 35 0.0058 32 0.0091 34 0.0048 35
C-31 0.0037 36 0.0042 36 0.0047 36 0.0024 36 0.0039 36 0.0044 36 0.006 35 0.0022 36
C-32 0.0261 19 0.0182 23 0.0261 19 0.0317 14 0.0174 25 0.0123 23 0.019 25 0.0228 17
C-33 0.0297 17 0.0239 20 0.0358 10 0.027 18 0.0208 19 0.0183 19 0.029 15 0.0188 22
C-34 0.0309 15 0.0297 13 0.0314 17 0.0279 16 0.0216 18 0.0227 16 0.0227 21 0.0202 19
C-35 0.0273 18 0.0276 15 0.0235 22 0.0272 17 0.0197 23 0.0222 17 0.0164 29 0.0202 20
C-36 0.0449 8 0.0407 10 0.0473 2 0.0404 8 0.0295 12 0.0287 13 0.0325 11 0.0282 15
The criteria of Table 1 in Section 3 are evaluated by the above-mentioned IVPF-AHP and the same experts of the field as invited for the proposed IVPF-DEMATEL. The main outputs of the IVPF-AHP are importance weights and ranking of the criteria. These values for all scenarios of Table 11 are obtained and reported in Table 12.
According to the results of Table 12, the importance weight values and ranking of the criteria are sensitive to the variations of the importance weights of the experts and the integrating operators. According to these results, some criteria show less sensitivity and some others show high sensitivity to these variations. The pairwise comparison of the obtained rankings of Table 12 is done in terms of Jaccard similarity index and the obtained JSI values are reported by Table 13. According to the obtained JSI values, the highest similarity is seen between the rankings of scenarios 5 and 6 (experiments 1 and 2 when applying the IVPFWG operator) and 5 and 7 (experiments 1 and 3 when applying the IVPFWA operator) with similar JSI values of 0.91.
Table 13
The Jaccard similarity indexes of pair-wise comparison of the criteria rankings obtained by the proposed IVPF-AHP for all of the scenarios.
Scenario 1 Scenario 2 Scenario 3 Scenario 4 Scenario 5 Scenario 6 Scenario 7 Scenario 8
Scenario 1 – 0.87 0.84 0.88 0.84 0.82 0.83 0.83
Scenario 2 – – 0.77 0.80 0.83 0.91 0.80 0.80
Scenario 3 – – – 0.79 0.78 0.73 0.80 0.77
Scenario 4 – – – – 0.84 0.79 0.80 0.87
Scenario 5 – – – – – 0.89 0.91 0.89
Scenario 6 – – – – – – 0.82 0.82
Scenario 7 – – – – – – – 0.86
Scenario 8 – – – – – – – −
The rankings obtained by the scenarios of the proposed IVPF-DEMATEL are compared to the rankings obtained by the above-mentioned IVPF-AHP. A schematic representation for comparing the obtained rankings is represented by Fig. 5. In this figure, based on Table 7 and Table 11, the scenarios are categorized based on the experiments in such a way that in each experiment four approaches are considered, such as the IVPF-DEMATEL with IVPFWG and IVPFWA operators (called IVPFWG-DEMATEL and IVPFWA-DEMATEL) and IVPF-AHP with IVPFWG and IVPFWA operators (called IVPFWG-AHP and IVPFWA-AHP). Figure 5 shows that the rankings of the mentioned four approaches in Experiment 2 (importance weight combination of $({w_{1}},{w_{2}},{w_{3}})=(0.60,0.30,0.10))$ have more stability than other experiments. On the other hand, the least stability of rankings appears in Experiment 3 and Experiment 4.
Table 14
The Jaccard similarity indexes of pair-wise comparison of the criteria rankings obtained by the proposed IVPF-DEMATEL and the IVPF-DEMATEL for all of the scenarios.
IVPF-AHP
Scenario 1 Scenario 2 Scenario 3 Scenario 4 Scenario 5 Scenario 6 Scenario 7 Scenario 8
IVPF-DEMATEL Scenario 1 0.80 0.83 0.78 0.73 0.74 0.79 0.72 0.70
Scenario 2 0.81 0.88 0.75 0.74 0.77 0.83 0.74 0.72
Scenario 3 0.70 0.71 0.75 0.63 0.65 0.67 0.66 0.60
Scenario 4 0.81 0.87 0.74 0.75 0.77 0.83 0.75 0.73
Scenario 5 0.76 0.81 0.69 0.73 0.83 0.86 0.78 0.76
Scenario 6 0.78 0.86 0.70 0.75 0.83 0.91 0.78 0.78
Scenario 7 0.72 0.74 0.67 0.67 0.76 0.76 0.76 0.68
Scenario 8 0.73 0.77 0.66 0.71 0.82 0.83 0.76 0.76
infor541_g005.jpg
Fig. 5
Schematic representation of the criteria under all scenarios.
Finally, the rankings obtained by the proposed IVPF-DEMATEL and the IVPF-AHP approaches represented in Table 9 and Table 11 are compared. For this aim, for any pair of ranking from these two tables, the Jaccard similarity index (JSI) is calculated. All the JSI values are reported by Table 14. The similarities are higher than 0.63 which is between Scenario 3 of the IVPF-DEMATEL and Scenario 4 of the IVPF-AHP. The main and fair comparisons are done when the same scenario is considered for both approaches. In this case, the JSI values of the main diagonal of the table are considered. Therefore, when considering scenarios 1 to 8 for both approaches, the JSI values of 0.80, 0.88, 0.75, 0.75, 0.83, 0.91, 0.76, and 0.76 are obtained. According to these values, a fair and acceptable similarity exists between the proposed IVPF-DEMATEL and the IVPF-AHP approaches.

6 Conclusion

In this study, some environmental criteria affecting organizational behaviour of the higher education sector were considered. The aim of the study was to analyse and prioritize these factors for giving some insights to the managers. As a solution methodology, first some experts from the higher education sector of Iran were selected and asked to determine pairwise comparison of the criteria. Then, in order to respect the uncertain nature of the comparisons, the linguistic terms were converted to interval-valued Pythagorean fuzzy values. Interval-valued Pythagorean fuzzy numbers were used as they keep more information and uncertainty compared to classical fuzzy numbers. Then, an interval-valued Pythagorean fuzzy DEMATEL approach was developed for the first time for prioritizing the criteria and performing the causality analysis on them. Finally, the obtained results were interpreted, and some managerial insights were given. According to the obtained results, most of the economic, political, and professional domain criteria were selected to be of the cause category. According to the obtained results, the managers can improve the organizational behaviour of their organizations by focusing on the cause category of the criteria. On the other hand, there were some limitations for performing this study. A limitation is selecting suitable and experienced people for criteria comparison step. Another limitation was reflecting the uncertainty that may happen in comparing the criteria that was solved by linguistic terms and their equivalent fuzzy values.
This study can be extended by considering more range of criteria other than the environmental criteria. Also, other types fuzzy sets and numbers can be considered for reflecting the uncertain nature of the problem.

References

 
Alcaine, J.G. (2016). Factors Affecting Institutional Performance at High and Very High Research Universities: Policy Implications. Theses and Dissertations, Virginia Commonwealth University.
 
Ali, A., Ullah, K., Hussain, A. (2023). An approach to multi-attribute decision-making based on intuitionistic fuzzy soft information and Aczel-Alsina operational laws. Journal of Decision Analytics and Intelligent Computing, 3(1), 80–89. https://doi.org/10.31181/jdaic10006062023a.
 
Alinezhad, A., Khalili, J. (2019). DEMATEL method. In: New Methods and Applications in Multiple Attribute Decision Making (MADM), pp. 103–108.
 
Ar, I.M. (2012). The impact of green product innovation on firm performance and competitive capability: the moderating role of managerial environmental concern. Procedia-Social and Behavioral Sciences, 62, 854–864.
 
Beketova, O. (2016). External and internal environment of higher school: influence on the quality of education. In: SHS Web of Conferences, Vol. 29. EDP Sciences, p. 02003.
 
Burton, R.M., Obel, B. (2015). Strategic Organizational Diagnosis and Design: The Dynamics of Fit. Kluwer Academic Publishers, Dordrecht.
 
Daigle, S., Cuocco, P. (2002). Public Response & Higher Education. Education Center for Applied Research. Research bulten (available www.educause.edu/ecar).
 
Dananjaya, I., Kuswanto, A. (2015). Influence of external factors on the performance through the network of small and medium enterprises. European Journal of Business and Management, 7(27), 38–48.
 
Das, K.A., Granados, C. (2022). FP-intuitionistic multi fuzzy N-soft set and its induced FP-Hesitant N soft set in decision-making. Decision Making: Applications in Management and Engineering, 5(1), 67–89.
 
Dinçer, H., Yüksel, S., Eti, S. (2023). Identifying the right policies for increasing the efficiency of the renewable energy transition with a novel fuzzy decision-making model. Journal of Soft Computing and Decision Analytics, 1(1), 50–62. https://doi.org/10.31181/jscda1120234.
 
Fontela, E., Gabus, A. (1976). The DEMATEL Observer. DEMATEL 1976 Report. Battelle Geneva Research Center, Switzerland, Geneva.
 
Gibson, J.L. (2007). Organizational ethics and the management of health care organizations. Health Management Forum, 20(1), 38–41.
 
Gita Kumari, I., Pradhan, R.K. (2014). Human resource flexibility and organizational effectiveness: role of organizational citizenship behavior and employee intent to stay. International Journal of Business and Management Invention, 3(11), 43–51.
 
Jafarzadeh Ghoushchi, S., Sarvi, S. (2023). Prioritizing and evaluating risks of ordering and prescribing in the chemotherapy process using an extended SWARA and MOORA under fuzzy Z-numbers. Journal of Operations Intelligence, 1(1), 44–66. https://doi.org/10.31181/jopi1120238.
 
Kapoor, Sh., Jain, T.K. (2017). Organizational behavior. Journal of Advanced Research in HR and Organizational Management, 3(4), 105–130.
 
Ketkar, S., Sett, P.K. (2009). HR flexibility and firm performance: analysis of a multi-level causal model. The International Journal of Human Resource Management, 20(5), 1009–1038.
 
Kirschner, P.A., Karpinski, A.C. (2010). Facebook® and academic performance. Computers in Human Behavior, 26(6), 1237–1245.
 
Kreysing, M. (2002). Autonomy, accountability, and organizational complexity in higher education: the Goettingen model of university reform. Journal of Educational Administration, 40(6), 552–560.
 
Luthans, F., Luthans, B.C., Luthans, K.W. (2021). Organizational Behavior: An Evidence-Based Approach, 14th edition. IAP.
 
Mahmoodirad, A., Niroomand, S. (2023). A heuristic approach for fuzzy fixed charge transportation problem. Journal of Decision Analytics and Intelligent Computing, 3(1), 139–147. https://doi.org/10.31181/jdaic10005092023m.
 
Makolov, V. (2019). Context of organization and quality management. In: IOP Conference Series: Earth and Environmental Science, Vol. 272. IOP Publishing, 032216.
 
Mishra, A.R., Rani, P., Cavallaro, F., Alrasheedi, A.F. (2023). Assessment of sustainable wastewater treatment technologies using interval-valued intuitionistic fuzzy distance measure-based MAIRCA method. Facta Universitatis, Series: Mechanical Engineering, 359, 386. https://doi.org/10.22190/FUME230901034M.
 
Munizu, M. (2010). Influencing factors against external and internal performance micro and small enterprises (MSEs) in South Sulawesi. E-Journal of Management And Entrepreneurship, 12(1), 33–41.
 
Mwesigye, A., Muhangi, G. (2015). Globalization and higher education in Africa. Journal of Modern Education Review, 5(1), 97–112.
 
Nabatchi, T.L., Blomgren, B.L., David, H. (2007). Organizational justice and workplace mediation: a six-factor model. International Journal of Conflict Management, 18(2), 148–174.
 
Narang, M., Joshi, M.C., Bisht, K., Pal, A. (2022). Stock portfolio selection using a new decision-making approach based on the integration of fuzzy CoCoSo with Heronian mean operator. Decision Making: Applications in Management and Engineering, 5(1), 90–112.
 
Naseem, A., Akram, M., Ullah, K., Ali, Z. (2023). Aczel-Alsina aggregation operators based on complex single-valued neutrosophic information and their application in decision-making problems. Decision Making Advances, 1(1), 86–114. https://doi.org/10.31181/dma11202312.
 
Nezhad, M.Z., Nazarian-Jashnabadi, J., Rezazadeh, J., Mehraeen, M., Bagheri, R. (2023). Assessing dimensions influencing IoT implementation readiness in industries: a fuzzy DEMATEL and fuzzy AHP analysis. Journal of Soft Computing and Decision Analytics, 1(1), 102–123. https://doi.org/10.31181/jscda11202312.
 
Niroomand, S., Mirzaei, N., Hadi-Vencheh, A. (2019). A simple mathematical programming model for countries’ credit ranking problem. International Journal of Finance & Economics, 24(1), 449–460.
 
O’Brien, S.J. (2011). Facebook and Other Internet Use and the Academic Performance of College Students. Doctoral dissertation, Temple University.
 
Otay, I., Jaller, M. (2020). A novel pythagorean fuzzy AHP and TOPSIS method for the wind power farm location selection problem. Journal of Intelligent & Fuzzy Systems, 39(5), 6193–6204.
 
Pamucar, D., Deveci, M., Gokasar, I., Işık, M., Zizovic, M. (2021). Circular economy concepts in urban mobility alternatives using integrated DIBR method and fuzzy Dombi CoCoSo model. Journal of Cleaner Production, 323, 129096.
 
Pamučar, D., Stević, Ž., Sremac, S. (2018). A new model for determining weight coefficients of criteria in MCDM models: full consistency method (FUCOM). Symmetry, 10(9), 393.
 
Presmus, R., Sanders, N., Jain, R.K. (2003). Role of the university in regional economic development: the US experience. International Journal of Technology Transfer and Commercialisation, 2(4), 369–383.
 
Rezaei, J. (2015). Best-worst multi-criteria decision-making method. Omega, 53, 49–57.
 
Rezazadeh, J., Bagheri, R., Karimi, S., Nazarian-Jashnabadi, J., Zahedian Nezhad, M. (2023). Examining the impact of product innovation and pricing capability on the international performance of exporting companies with the mediating role of competitive advantage for analysis and decision making. Journal of Operations Intelligence, 1(1), 30–43. https://doi.org/10.31181/jopi1120232.
 
Rizvi, F. (2007). Postcolonialism and globalization in education. Cultural Studies? Critical Methodologies, 7(3), 256–263.
 
Robbins, S.P., Judge, T. (2016). Organizational Behavior, 16th ed. Pearson International Edition.
 
Rojas, R.R. (2000). A review of models for measuring organizational effectiveness among for profit and nonprofit organizations. Nonprofit Management & Leadership, 11(1), 97–104.
 
Sahoo, S.K., Goswami, S.S. (2023). A comprehensive review of multiple criteria decision-making (MCDM) methods: advancements, applications, and future directions. Decision Making Advances, 1(1), 25–48. https://doi.org/10.31181/dma1120237.
 
Srikanthan, G., Dalrymple, J. (2003). Developing alternative perspectives for quality in higher education. International Journal of Educational Management, 17(3), 126–136.
 
Torkzadeh, J., Dehghan Harati, F. (2015). A comparative analysis of staff organizational behavior foundations (a case study of Shiraz University). Asian Journal of Research in Social Sciences and Humanities, 5(3), 239–261.
 
Torkzadeh, J., Abdesharifi, F., Abasi, A., Salimi, G. (2019). Organizational environment management in higher education institutions with complex adaptive system approach: practical implications in the management of medical education institutions. Research in Medical Education, 11(3), 71–83.
 
Voiculet, A., Belu, N., Parpandel, D.E., Rizea, I.C. (2010). The Impact of External Environment on Organizational Development Strategy. Constantin Brancoveanu University. Online at https://mpra.ub.uni-muenchen.de/26303/.
 
Wang, P., Zhu, B., Yu, Y., Ali, Z., Almohsen, B. (2023). Complex intuitionistic fuzzy DOMBI prioritized aggregation operators and their application for resilient green supplier selection. Facta Universitatis, Series: Mechanical Engineering, 21(3), 339–357. https://doi.org/10.22190/FUME230805029W.
 
Yager, R.R. (2013). Pythagorean fuzzy subsets. In: 2013 Joint IFSA World Congress and NAFIPS Annual Meeting (IFSA/NAFIPS). IEEE, pp. 57–61.
 
Younis Al-Zibaree, H.K., Konur, M. (2023). Fuzzy analytic hierarchal process for sustainable public transport system. Journal of Operations Intelligence, 1(1), 1–10. https://doi.org/10.31181/jopi1120234.
 
Zadeh, L.A. (1965). Fuzzy sets. Information and Control, 8(3), 338–353.
 
Zhang, G., Lee, G. (2010). The moderation effects of perceptions of organizational politics on the relationship between work stress and turnover intention: an empirical study about civilian in skeleton government of China. I-Business, 2(3), 268.
 
Zhang, X., Xu, Z. (2014). Extension of TOPSIS to multiple criteria decision making with Pythagorean fuzzy sets. International Journal of Intelligent Systems, 29(12), 1061–1078.
 
Žižović, M., Pamucar, D. (2019). New model for determining criteria weights: Level Based Weight Assessment (LBWA) model. Decision Making: Applications in Management and Engineering, 2(2), 126–137.

Biographies

Torkzadeh Jafar

J. Torkzadeh is a professor of Educational Administration and Planning at the Department of Educational Administration and Planning, Shiraz University, Iran. His research interests are mainly about behavior management and change in social systems, and environment management and sustainability. He is the author of several JCR indexed publications. In addition, he has been the executer of several regional and national research projects on social capital, organizational structure, and management for sustainability, in Iran.

Pamucar Dragan
dragan.pamucar@fon.bg.ac.rs

D. Pamucar is a professor at University of Belgrade, Faculty of Organizational Sciences. Dr. Pamucar received a PhD in applied mathematics with specialization in multi-criteria modeling and soft computing techniques, from University of Defence in Belgrade, Serbia in 2013 and an MSc degree from the Faculty of Transport and Traffic Engineering in Belgrade, 2009. His research interests are in the field of computational intelligence, multi-criteria decision-making problems, neuro-fuzzy systems, fuzzy, rough and intuitionistic fuzzy set theory, and neutrosophic theory. Application areas include a wide range of logistics and engineering problems. Dr. Pamucar has five books and over 300 research papers published in SCI indexed International Journals including Experts Systems with Applications, Applied Soft Computing, Soft Computing, Computational Intelligence, Computers and Industrial Engineering, Engineering Applications of Artificial Intelligence, IEEE Transactions on Intelligent Transportation Systems, IEEE Transactions of Fuzzy Systems, IEEE Transactions on Transportation Electrification, Information Sciences and Research and so on, and many more. According to Scopus and Stanford University, he is among the World top 2% of scientists as of 2021 and 2022. According to WoS and Clarivate, he is among the top 1% of highly cited researchers.

Niroomand Sadegh
sadegh.niroomand@yahoo.com

S. Niroomand is an associate professor of industrial engineering in Firouzabad Higher Education Center which is a part of Shiraz University of Technology in Iran. He received his PhD degree in industrial engineering from Eastern Mediterranean University (in Turkey) in 2013. His research interests are operation research, fuzzy theory, exact and meta-heuristic solution approaches. He has published more than 70 papers in international scientific journals where most of these journals are indexed by JCR.


Reading mode PDF XML

Table of contents
  • 1 Introduction
  • 2 Basic Concepts
  • 3 Environmental Criteria Affecting Organizational Behaviour in Higher Education Sector
  • 4 Interval-Valued Pythagorean Fuzzy DEMATEL (IVPF-DEMATEL)
  • 5 Computational Study
  • 6 Conclusion
  • References
  • Biographies

Copyright
© 2025 Vilnius University
by logo by logo
Open access article under the CC BY license.

Keywords
DEMATEL interval-valued Pythagorean fuzzy sets and numbers organizational behaviour higher education sector environmental criteria

Metrics
since January 2020
410

Article info
views

363

Full article
views

250

PDF
downloads

67

XML
downloads

Export citation

Copy and paste formatted citation
Placeholder

Download citation in file


Share


RSS

  • Figures
    5
  • Tables
    14
infor541_g001.jpg
Fig. 1
Flowchart of the classical DEMATEL approach.
infor541_g002.jpg
Fig. 2
General framework of the proposed interval-valued Pythagorean fuzzy DEMATEL (IVPF-DEMATEL).
infor541_g003.jpg
Fig. 3
Cause and effect diagram containing ${R_{j}}+{C_{j}}$ and ${R_{j}}-{C_{j}}$ values of Table 4.
infor541_g004.jpg
Fig. 4
The graph of ${R_{j}}-{C_{j}}$ values of the criteria obtained by the proposed IVPF-DEMATEL for all of the scenarios.
infor541_g005.jpg
Fig. 5
Schematic representation of the criteria under all scenarios.
Table 1
Important criteria selected from the literature for the organizational behaviour assessment problem in academic organizations.
Table 2
The notations used in the proposed solution methodology.
Table 3
Linguistic terms for comparing the criteria in the proposed IVPF-DEMATEL (modified version of Otay and Jaller, 2020).
Table 4
The values of ${R_{j}}$, ${D_{j}}$, ${R_{j}}+{C_{j}}$, and ${R_{j}}-{C_{j}}$ obtained by applying the proposed IVPF-DEMATEL.
Table 5
The importance weight values and the ranking of the criteria obtained by applying the proposed IVPF-DEMATEL.
Table 6
Different weight combinations of the experts for sensitivity analysis.
Table 7
Different scenarios defined for sensitivity analysis of the proposed IVPF-DEMATEL.
Table 8
The cause and effect results of the criteria obtained by the proposed IVPF-DEMATEL for all of the scenarios.
Table 9
The importance weights and ranking of the criteria obtained by the proposed IVPF-DEMATEL for all of the scenarios.
Table 10
The Jaccard similarity indexes of pair-wise comparison of the criteria rankings obtained by the proposed IVPF-DEMATEL for all of the scenarios.
Table 11
Different scenarios defined for the IVPF-AHP approach.
Table 12
The weights and ranking of the criteria obtained by the IVPF-AHP for all of the scenarios.
Table 13
The Jaccard similarity indexes of pair-wise comparison of the criteria rankings obtained by the proposed IVPF-AHP for all of the scenarios.
Table 14
The Jaccard similarity indexes of pair-wise comparison of the criteria rankings obtained by the proposed IVPF-DEMATEL and the IVPF-DEMATEL for all of the scenarios.
infor541_g001.jpg
Fig. 1
Flowchart of the classical DEMATEL approach.
infor541_g002.jpg
Fig. 2
General framework of the proposed interval-valued Pythagorean fuzzy DEMATEL (IVPF-DEMATEL).
infor541_g003.jpg
Fig. 3
Cause and effect diagram containing ${R_{j}}+{C_{j}}$ and ${R_{j}}-{C_{j}}$ values of Table 4.
infor541_g004.jpg
Fig. 4
The graph of ${R_{j}}-{C_{j}}$ values of the criteria obtained by the proposed IVPF-DEMATEL for all of the scenarios.
infor541_g005.jpg
Fig. 5
Schematic representation of the criteria under all scenarios.
Table 1
Important criteria selected from the literature for the organizational behaviour assessment problem in academic organizations.
Criteria index Criteria Criteria category Related references
C-1 General situation of economy Economic criteria Voiculet et al. (2010)
C-2 General life quality Economic criteria Alcaine (2016)
C-3 Economic indexes (employment, economic growth, etc.) Economic criteria Dananjaya and Kuswanto (2015)
C-4 Income and budget level of country Economic criteria Voiculet et al. (2010)
C-5 Economic crises Economic criteria Alcaine (2016)
C-6 Governmental (centralized) economy Economic criteria Alcaine (2016)
C-7 Internal and foreign investments Economic criteria Alcaine (2016)
C-8 Population Social criteria Voiculet et al. (2010)
C-9 Social crises Social criteria Alcaine (2016)
C-10 Social compatibility Social criteria Munizu (2010)
C-11 Social networks Social criteria O’Brien (2011)
C-12 Social life style Social criteria Alcaine (2016)
C-13 Social solidarity Social criteria Voiculet et al. (2010)
C-14 Social behaviour Social criteria Voiculet et al. (2010)
C-15 General knowledge of society Social criteria Voiculet et al. (2010)
C-16 Social organizations Social criteria Alcaine (2016)
C-17 Rules and regulations of the country Political criteria Voiculet et al. (2010)
C-18 Political changes Political criteria Alcaine (2016)
C-19 International relationships Political criteria Munizu (2010)
C-20 Governmental politics Political criteria Munizu (2010)
C-21 Political parties Political criteria Voiculet et al. (2010)
C-22 General politics of the country Political criteria Voiculet et al. (2010)
C-23 IT and ITC developments Technological criteria Mwesigye and Muhangi (2015)
C-24 Internet Technological criteria Beketova (2016)
C-25 Mobile phone developments Technological criteria Kirschner and Karpinski (2010)
C-26 Distance education Technological criteria Beketova (2016)
C-27 Science and technology developments Technological criteria Srikanthan and Dalrymple (2003)
C-28 Clean technology developments Environmental criteria Ar (2012)
C-29 Nature protection Environmental criteria Ar (2012)
C-30 Energy efficiency Environmental criteria Ar (2012)
C-31 Environmental pollutions Environmental criteria Ar (2012)
C-32 Major politics in education Professional domain criteria Torkzadeh et al. (2019)
C-33 Relationship with industries Professional domain criteria Torkzadeh et al. (2019)
C-34 Competitiveness Professional domain criteria Voiculet et al. (2010)
C-35 Innovation and development Professional domain criteria Voiculet et al. (2010)
C-36 Essence of higher education Professional domain criteria Srikanthan and Dalrymple (2003)
Table 2
The notations used in the proposed solution methodology.
Notation Description
n Number of criteria
E Number of experts
j, k Indexes used for the criteria
e Index used for the experts
${w_{e}}$ Importance weight of expert e
${\tilde{a}_{jk}^{e}}=\big\langle \big({\mu _{jk,L}^{e}},{\mu _{jk,U}^{e}}\big),\big({\nu _{jk,L}^{e}},{\nu _{jk,U}^{e}}\big)\big\rangle $ Equivalent interval-valued Pythagorean fuzzy value for comparing criterion j to k by expert e
$\tilde{{A_{e}}}={[{\tilde{a}_{jk}^{e}}]_{n\times n}}$ Interval-valued Pythagorean fuzzy matrix of pairwise comparisons of the criteria
${\tilde{a}_{jk}}=\big\langle ({\mu _{jk,L}},{\mu _{jk,U}}),({\nu _{jk,L}},{\nu _{jk,U}})\big\rangle $ Integrated interval-valued Pythagorean fuzzy value for comparing criterion j to k by expert e
$\tilde{A}={[{\tilde{a}_{jk}}]_{n\times n}}$ Integrated interval-valued Pythagorean fuzzy matrix of pairwise comparisons of the criteria
${\pi _{jk}^{2}}=\big({\pi _{jk,L}^{2}},{\pi _{jk,U}^{2}}\big)$ Interval hesitancy degree of the interval-valued Pythagorean fuzzy value ${\tilde{a}_{jk}^{e}}$
$A={[{a_{jk}}]_{n\times n}}$ The crisp matrix which is obtained instead of $\tilde{A}={[{\tilde{a}_{jk}}]_{n\times n}}$
$N={[n{a_{jk}}]_{n\times n}}$ The normalized form of the crisp matrix $A={[{a_{jk}}]_{n\times n}}$
$T={[{t_{jk}}]_{n\times n}}$ Total-relation matrix
${R_{j}}$ Sum of row values for criterion j in the total-relation matrix
${C_{j}}$ Sum of column values for criterion j in the total-relation matrix
${\omega _{j}}$ The importance weight value of criterion j
Table 3
Linguistic terms for comparing the criteria in the proposed IVPF-DEMATEL (modified version of Otay and Jaller, 2020).
Linguistic term Equivalent interval-valued Pythagorean fuzzy number $\big\langle ({\mu _{jk,L}^{e}},{\mu _{jk,U}^{e}}),\hspace{2.5pt}({\nu _{jk,L}^{e}},{\nu _{jk,U}^{e}})\big\rangle $
Certainly low influence (CLI) $\big\langle (0.00,0.00),(0.90,1.00)\big\rangle $
Very low influence (VLI) $\big\langle (0.10,0.20),(0.80,0.90)\big\rangle $
Low influence (LI) $\big\langle (0.20,0.35),(0.65,0.80)\big\rangle $
Below average influence (BAI) $\big\langle (0.35,0.45),(0.55,0.65)\big\rangle $
Average influence (AI) $\big\langle (0.45,0.55),(0.45,0.55)\big\rangle $
Above average influence (AAI) $\big\langle (0.55,0.65),(0.35,0.45)\big\rangle $
High influence (HI) $\big\langle (0.65,0.80),(0.20,0.35)\big\rangle $
Very high influence (VHI) $\big\langle (0.80,0.90),(0.10,0.20)\big\rangle $
Certainly high influence (CHI) $\big\langle (0.90,1.00),(0.00,0.00)\big\rangle $
No influence (NI) $\big\langle (0.00,0.00),(0.00,0.00)\big\rangle $
Table 4
The values of ${R_{j}}$, ${D_{j}}$, ${R_{j}}+{C_{j}}$, and ${R_{j}}-{C_{j}}$ obtained by applying the proposed IVPF-DEMATEL.
Criterion (j) ${R_{j}}$ ${C_{j}}$ ${R_{j}}+{C_{j}}$ ${R_{j}}-{C_{j}}$ Cause/effect Criterion (j) ${R_{j}}$ ${C_{j}}$ ${R_{j}}+{C_{j}}$ ${R_{j}}-{C_{j}}$ Cause/effect
C-1 2.549 2.605 5.154 −0.056 Effect C-19 3.234 2.295 5.529 0.939 Cause
C-2 2.741 2.311 5.052 0.430 Cause C-20 3.395 1.984 5.379 1.411 Cause
C-3 3.085 2.386 5.471 0.699 Cause C-21 2.965 2.321 5.286 0.644 Cause
C-4 3.162 2.350 5.512 0.812 Cause C-22 3.343 2.086 5.429 1.257 Cause
C-5 3.048 2.190 5.238 0.858 Cause C-23 2.772 2.526 5.298 0.246 Cause
C-6 2.445 2.828 5.273 −0.383 Effect C-24 2.770 2.567 5.337 0.203 Cause
C-7 2.266 2.605 4.871 −0.339 Effect C-25 1.701 2.822 4.523 −1.121 Effect
C-8 2.405 2.027 4.432 0.378 Cause C-26 2.404 2.419 4.823 −0.015 Effect
C-9 2.583 2.027 4.610 0.556 Cause C-27 2.527 2.486 5.013 0.041 Cause
C-10 1.739 2.707 4.446 −0.968 Effect C-28 1.945 2.903 4.848 −0.958 Effect
C-11 2.115 2.575 4.690 −0.460 Effect C-29 1.653 2.997 4.65 −1.344 Effect
C-12 1.742 2.699 4.441 −0.957 Effect C-30 1.626 3.028 4.654 −1.402 Effect
C-13 2.212 2.738 4.950 −0.526 Effect C-31 1.172 3.234 4.406 −2.062 Effect
C-14 2.397 2.765 5.162 −0.368 Effect C-32 2.608 2.195 4.803 0.413 Cause
C-15 2.768 2.534 5.302 0.234 Cause C-33 2.665 2.409 5.074 0.256 Cause
C-16 1.796 3.123 4.919 −1.327 Effect C-34 2.608 2.533 5.141 0.075 Cause
C-17 2.892 2.038 4.930 0.854 Cause C-35 2.574 2.539 5.113 0.035 Cause
C-18 3.434 2.068 5.502 1.366 Cause C-36 2.964 2.383 5.347 0.581 Cause
Table 5
The importance weight values and the ranking of the criteria obtained by applying the proposed IVPF-DEMATEL.
Criterion (j) ${R_{j}}+{C_{j}}$ ${\omega _{j}}$ Ranking Criterion (j) ${R_{j}}+{C_{j}}$ ${\omega _{j}}$ Ranking
C-1 5.154 0.02853 15 C-19 5.529 0.03061 1
C-2 5.052 0.02797 19 C-20 5.379 0.02978 6
C-3 5.471 0.03029 4 C-21 5.286 0.02926 11
C-4 5.512 0.03051 2 C-22 5.429 0.03005 5
C-5 5.238 0.02900 13 C-23 5.298 0.02933 10
C-6 5.273 0.02919 12 C-24 5.337 0.02955 8
C-7 4.871 0.02697 24 C-25 4.523 0.02504 32
C-8 4.432 0.02453 35 C-26 4.823 0.02670 26
C-9 4.610 0.02552 31 C-27 5.013 0.02775 20
C-10 4.446 0.02461 33 C-28 4.848 0.02684 25
C-11 4.690 0.02596 28 C-29 4.65 0.02574 30
C-12 4.441 0.02458 34 C-30 4.654 0.02576 29
C-13 4.950 0.02740 21 C-31 4.406 0.02439 36
C-14 5.162 0.02858 14 C-32 4.803 0.02659 27
C-15 5.302 0.02935 9 C-33 5.074 0.02809 18
C-16 4.919 0.02723 23 C-34 5.141 0.02846 16
C-17 4.930 0.02729 22 C-35 5.113 0.02830 17
C-18 5.502 0.03046 3 C-36 5.347 0.02960 7
Table 6
Different weight combinations of the experts for sensitivity analysis.
Experiment Importance weight (${w_{e}}$)
Expert 1 ($e=1$) Expert 2 ($e=2$) Expert 3 ($e=3$)
1 0.33 0.33 0.33
2 0.60 0.30 0.10
3 0.10 0.60 0.30
4 0.30 0.1 0.60
Table 7
Different scenarios defined for sensitivity analysis of the proposed IVPF-DEMATEL.
Scenario Experiment Operator Note
1 1 IVPFWG The proposed IVPF-DEMATEL is titled as IVPFWG-DEMATEL
2 2
3 3
4 4
5 1 IVPFWA The proposed IVPF-DEMATEL is titled as IVPFWA-DEMATEL
6 2
7 3
8 4
Table 8
The cause and effect results of the criteria obtained by the proposed IVPF-DEMATEL for all of the scenarios.
Criterion Scenario 1 Scenario 2 Scenario 3 Scenario 4 Scenario 5 Scenario 6 Scenario 7 Scenario 8
C-1 Effect Effect Effect Cause Effect Effect Effect Effect
C-2 Cause Cause Cause Cause Cause Effect Cause Cause
C-3 Cause Cause Cause Cause Cause Cause Cause Cause
C-4 Cause Cause Cause Cause Cause Cause Cause Cause
C-5 Cause Cause Cause Cause Cause Cause Cause Cause
C-6 Effect Cause Effect Effect Effect Cause Effect Effect
C-7 Effect Effect Effect Effect Effect Effect Effect Effect
C-8 Cause Effect Cause Cause Cause Effect Cause Cause
C-9 Cause Effect Cause Cause Cause Effect Cause Cause
C-10 Effect Effect Effect Effect Effect Effect Effect Effect
C-11 Effect Effect Effect Effect Effect Effect Cause Effect
C-12 Effect Effect Effect Effect Effect Effect Effect Effect
C-13 Effect Effect Effect Effect Effect Effect Effect Effect
C-14 Effect Effect Effect Effect Effect Effect Effect Effect
C-15 Cause Cause Cause Cause Cause Effect Cause Cause
C-16 Effect Effect Effect Effect Effect Effect Effect Effect
C-17 Cause Cause Cause Cause Cause Cause Cause Cause
C-18 Cause Cause Cause Cause Cause Cause Cause Cause
C-19 Cause Cause Cause Cause Cause Cause Cause Cause
C-20 Cause Cause Cause Cause Cause Cause Cause Cause
C-21 Cause Cause Cause Cause Cause Cause Cause Cause
C-22 Cause Cause Cause Cause Cause Cause Cause Cause
C-23 Cause Cause Cause Cause Cause Cause Cause Cause
C-24 Cause Cause Cause Effect Cause Cause Cause Cause
C-25 Effect Effect Effect Effect Effect Effect Effect Effect
C-26 Effect Effect Cause Cause Effect Effect Effect Effect
C-27 Cause Cause Effect Effect Cause Cause Cause Cause
C-28 Effect Effect Effect Effect Effect Effect Effect Effect
C-29 Effect Effect Effect Effect Effect Effect Effect Effect
C-30 Effect Effect Effect Effect Effect Effect Effect Effect
C-31 Effect Effect Effect Effect Effect Effect Effect Effect
C-32 Cause Effect Cause Cause Cause Effect Cause Cause
C-33 Cause Cause Cause Cause Cause Cause Cause Cause
C-34 Cause Cause Cause Cause Cause Cause Effect Cause
C-35 Cause Cause Effect Cause Effect Effect Effect Effect
C-36 Cause Cause Cause Cause Cause Cause Cause Cause
Table 9
The importance weights and ranking of the criteria obtained by the proposed IVPF-DEMATEL for all of the scenarios.
Criterion (j) Scenario 1 Scenario 2 Scenario 3 Scenario 4 Scenario 5 Scenario 6 Scenario 7 Scenario 8
${\omega _{j}}$ Ranking ${\omega _{j}}$ Ranking ${\omega _{j}}$ Ranking ${\omega _{j}}$ Ranking ${\omega _{j}}$ Ranking ${\omega _{j}}$ Ranking ${\omega _{j}}$ Ranking ${\omega _{j}}$ Ranking
C-1 0.02853 15 0.02905 13 0.02829 14 0.02813 17 0.02745 17 0.02789 18 0.02728 23 0.02741 20
C-2 0.02797 19 0.02803 20 0.02777 19 0.02791 18 0.02740 19 0.02750 19 0.02737 21 0.02746 18
C-3 0.03029 4 0.03145 4 0.02979 3 0.02938 6 0.02988 7 0.03098 7 0.02922 6 0.02937 10
C-4 0.03051 2 0.03188 3 0.02977 4 0.02965 3 0.03071 5 0.03183 5 0.03000 4 0.03009 5
C-5 0.02900 13 0.02954 12 0.02799 16 0.02916 7 0.02968 8 0.03031 9 0.02914 8 0.02964 8
C-6 0.02919 12 0.02963 10 0.02938 8 0.02840 12 0.02803 15 0.02845 15 0.02816 16 0.02768 16
C-7 0.02697 24 0.02597 27 0.02758 23 0.02691 27 0.02505 33 0.02458 32 0.02572 32 0.02524 33
C-8 0.02453 35 0.02351 33 0.02554 33 0.02512 34 0.02542 31 0.02399 34 0.02592 31 0.02630 29
C-9 0.02552 31 0.02447 31 0.02703 26 0.02561 33 0.02685 24 0.02525 27 0.02783 18 0.02742 19
C-10 0.02461 33 0.02283 34 0.02614 31 0.02511 35 0.02398 36 0.02272 36 0.02525 35 0.02414 36
C-11 0.02596 28 0.02455 30 0.02771 20 0.02583 32 0.02520 32 0.02433 33 0.02661 28 0.02479 34
C-12 0.02458 34 0.02218 36 0.02766 22 0.02465 36 0.02491 34 0.02325 35 0.02731 22 0.02418 35
C-13 0.02740 21 0.02714 23 0.02770 21 0.02730 23 0.02646 26 0.02635 24 0.02688 27 0.02632 28
C-14 0.02858 14 0.02834 19 0.02908 11 0.02786 19 0.02668 25 0.02675 23 0.02727 24 0.02630 30
C-15 0.02935 9 0.02900 14 0.03038 1 0.02820 16 0.02738 20 0.02745 20 0.02840 15 0.02658 23
C-16 0.02723 23 0.02654 25 0.02798 17 0.02753 22 0.02768 16 0.02693 22 0.02874 12 0.02747 17
C-17 0.02729 22 0.02876 17 0.02479 34 0.02914 8 0.03089 4 0.03194 4 0.02894 10 0.03115 3
C-18 0.03046 3 0.03190 2 0.02908 10 0.03009 1 0.03162 2 0.03258 2 0.03044 2 0.03157 2
C-19 0.03061 1 0.03209 1 0.02991 2 0.02950 4 0.03111 3 0.03210 3 0.03003 3 0.03088 4
C-20 0.02978 6 0.03118 5 0.02795 18 0.03001 2 0.03180 1 0.03276 1 0.03051 1 0.03177 1
C-21 0.02926 11 0.03013 8 0.02864 12 0.02884 10 0.02949 9 0.03039 8 0.02848 14 0.02933 11
C-22 0.03005 5 0.03111 6 0.02920 9 0.02949 5 0.03008 6 0.03101 6 0.02916 7 0.02987 6
C-23 0.02933 10 0.02957 11 0.02946 7 0.02863 11 0.02866 14 0.02880 14 0.02883 11 0.02842 13
C-24 0.02955 8 0.03027 7 0.02973 5 0.02839 13 0.02918 11 0.02950 11 0.02905 9 0.02887 12
C-25 0.02504 32 0.02447 32 0.02428 36 0.02645 31 0.02486 35 0.02472 30 0.02390 36 0.02602 32
C-26 0.02670 26 0.02654 24 0.02670 28 0.02671 29 0.02599 27 0.02608 25 0.02569 34 0.02633 27
C-27 0.02775 20 0.02862 18 0.02704 25 0.02773 21 0.02905 12 0.02950 10 0.02803 17 0.02943 9
C-28 0.02684 25 0.02760 22 0.02694 27 0.02724 24 0.02941 10 0.02892 13 0.02944 5 0.02971 7
C-29 0.02574 30 0.02457 29 0.02616 30 0.02676 28 0.02588 28 0.02461 31 0.02695 25 0.02624 31
C-30 0.02576 29 0.02465 28 0.02597 32 0.02697 26 0.02588 29 0.02486 29 0.02652 29 0.02639 25
C-31 0.02439 36 0.02252 35 0.02442 35 0.02665 30 0.02693 23 0.02516 28 0.02774 19 0.02799 15
C-32 0.02659 27 0.02634 26 0.02624 29 0.02715 25 0.02584 30 0.02557 26 0.02572 33 0.02636 26
C-33 0.02809 18 0.02766 21 0.02857 13 0.02782 20 0.02707 22 0.02719 21 0.02755 20 0.02642 24
C-34 0.02846 16 0.02888 15 0.02800 15 0.02826 15 0.02743 18 0.02823 16 0.02692 26 0.02712 22
C-35 0.02830 17 0.02880 16 0.02741 24 0.02837 14 0.02721 21 0.02811 17 0.02622 30 0.02730 21
C-36 0.02960 7 0.03007 9 0.02956 6 0.02888 9 0.02866 13 0.02920 12 0.02861 13 0.02826 14
Table 10
The Jaccard similarity indexes of pair-wise comparison of the criteria rankings obtained by the proposed IVPF-DEMATEL for all of the scenarios.
Scenario 1 Scenario 2 Scenario 3 Scenario 4 Scenario 5 Scenario 6 Scenario 7 Scenario 8
Scenario 1 – 0.91 0.81 0.86 0.76 0.80 0.72 0.71
Scenario 2 – – 0.76 0.89 0.80 0.84 0.74 0.74
Scenario 3 – – – 0.72 0.68 0.67 0.67 0.62
Scenario 4 – – – – 0.83 0.87 0.76 0.78
Scenario 5 – – – – – 0.92 0.84 0.90
Scenario 6 – – – – – – 0.79 0.87
Scenario 7 – – – – – – – 0.81
Scenario 8 – – – – – – – −
Table 11
Different scenarios defined for the IVPF-AHP approach.
Scenario Experiment Operator Note
1 1 IVPFWG The proposed IVPF-AHP is titled as IVPFWG-AHP
2 2
3 3
4 4
5 1 IVPFWA The proposed IVPF-AHP is titled as IVPFWA-AHP
6 2
7 3
8 4
Table 12
The weights and ranking of the criteria obtained by the IVPF-AHP for all of the scenarios.
Criterion (j) Scenario 1 Scenario 2 Scenario 3 Scenario 4 Scenario 5 Scenario 6 Scenario 7 Scenario 8
${\omega _{j}}$ Ranking ${\omega _{j}}$ Ranking ${\omega _{j}}$ Ranking ${\omega _{j}}$ Ranking ${\omega _{j}}$ Ranking ${\omega _{j}}$ Ranking ${\omega _{j}}$ Ranking ${\omega _{j}}$ Ranking
C-1 0.0313 14 0.0251 19 0.0322 14 0.0322 12 0.0199 20 0.0165 21 0.0225 22 0.022 18
C-2 0.033 10 0.026 18 0.0314 16 0.0402 9 0.0277 14 0.0214 18 0.0292 14 0.0343 11
C-3 0.0463 6 0.0461 7 0.0416 6 0.0492 7 0.0382 9 0.0386 10 0.0362 9 0.0392 9
C-4 0.0481 5 0.0507 5 0.0427 4 0.0516 6 0.0476 7 0.0492 7 0.0438 6 0.0481 7
C-5 0.046 7 0.0429 8 0.0365 9 0.0619 3 0.0521 6 0.0463 8 0.0492 5 0.0585 5
C-6 0.023 22 0.029 14 0.0247 20 0.0154 25 0.0223 16 0.0267 15 0.0228 20 0.0171 23
C-7 0.0169 26 0.0119 26 0.0222 27 0.015 26 0.0104 29 0.0076 29 0.0148 30 0.0104 27
C-8 0.0185 25 0.0093 29 0.0245 21 0.0246 20 0.0198 21 0.0085 28 0.0253 18 0.0307 13
C-9 0.0235 21 0.0118 27 0.0336 12 0.0285 15 0.0226 15 0.0107 26 0.0309 12 0.0319 12
C-10 0.0085 31 0.0058 34 0.0147 30 0.0069 31 0.0068 32 0.0046 34 0.0124 32 0.0059 32
C-11 0.013 28 0.0086 30 0.0224 26 0.0109 28 0.0107 28 0.0066 31 0.0192 24 0.0101 28
C-12 0.0076 32 0.0042 35 0.0181 28 0.0058 32 0.008 31 0.0046 35 0.0181 28 0.006 31
C-13 0.0164 27 0.0156 25 0.0233 23 0.0119 27 0.0125 27 0.0116 25 0.0187 27 0.0097 29
C-14 0.0214 24 0.0183 22 0.0267 18 0.0169 24 0.0135 26 0.0119 24 0.0188 26 0.0113 26
C-15 0.0306 16 0.0264 17 0.0407 7 0.0229 22 0.0198 22 0.0171 20 0.0284 16 0.0164 24
C-16 0.0096 30 0.0109 28 0.0142 32 0.0057 33 0.0091 30 0.0098 27 0.0147 31 0.0051 34
C-17 0.0321 13 0.0355 11 0.0181 29 0.0526 5 0.0648 3 0.0703 4 0.0436 7 0.0731 3
C-18 0.0648 1 0.0719 1 0.0499 1 0.0651 2 0.0743 2 0.0811 2 0.0602 2 0.0735 2
C-19 0.0505 4 0.0677 2 0.0426 5 0.0399 10 0.06 5 0.0711 3 0.0495 4 0.0532 6
C-20 0.0564 3 0.0646 4 0.0388 8 0.0672 1 0.0817 1 0.0862 1 0.0652 1 0.0848 1
C-21 0.0378 9 0.0478 6 0.0347 11 0.0329 11 0.0458 8 0.0545 6 0.0392 8 0.0409 8
C-22 0.0576 2 0.0653 3 0.0463 3 0.0567 4 0.0622 4 0.0677 5 0.0527 3 0.0607 4
C-23 0.0326 11 0.0326 12 0.032 15 0.0318 13 0.028 13 0.0287 12 0.0274 17 0.0274 16
C-24 0.0324 12 0.0408 9 0.0331 13 0.0241 21 0.0357 10 0.0409 9 0.0344 10 0.0302 14
C-25 0.0075 33 0.0077 31 0.0066 35 0.0081 29 0.0062 34 0.0073 30 0.0052 36 0.0065 30
C-26 0.0221 23 0.0194 21 0.0231 24 0.0223 23 0.0179 24 0.0155 22 0.0193 23 0.02 21
C-27 0.0247 20 0.0273 16 0.0229 25 0.0249 19 0.035 11 0.0379 11 0.0294 13 0.0348 10
C-28 0.0107 29 0.0178 24 0.0145 31 0.0072 30 0.0222 17 0.0274 14 0.0242 19 0.0157 25
C-29 0.0074 34 0.0074 32 0.0096 33 0.0056 34 0.0063 33 0.0057 33 0.0099 33 0.0052 33
C-30 0.0072 35 0.0074 33 0.0094 34 0.0053 35 0.0061 35 0.0058 32 0.0091 34 0.0048 35
C-31 0.0037 36 0.0042 36 0.0047 36 0.0024 36 0.0039 36 0.0044 36 0.006 35 0.0022 36
C-32 0.0261 19 0.0182 23 0.0261 19 0.0317 14 0.0174 25 0.0123 23 0.019 25 0.0228 17
C-33 0.0297 17 0.0239 20 0.0358 10 0.027 18 0.0208 19 0.0183 19 0.029 15 0.0188 22
C-34 0.0309 15 0.0297 13 0.0314 17 0.0279 16 0.0216 18 0.0227 16 0.0227 21 0.0202 19
C-35 0.0273 18 0.0276 15 0.0235 22 0.0272 17 0.0197 23 0.0222 17 0.0164 29 0.0202 20
C-36 0.0449 8 0.0407 10 0.0473 2 0.0404 8 0.0295 12 0.0287 13 0.0325 11 0.0282 15
Table 13
The Jaccard similarity indexes of pair-wise comparison of the criteria rankings obtained by the proposed IVPF-AHP for all of the scenarios.
Scenario 1 Scenario 2 Scenario 3 Scenario 4 Scenario 5 Scenario 6 Scenario 7 Scenario 8
Scenario 1 – 0.87 0.84 0.88 0.84 0.82 0.83 0.83
Scenario 2 – – 0.77 0.80 0.83 0.91 0.80 0.80
Scenario 3 – – – 0.79 0.78 0.73 0.80 0.77
Scenario 4 – – – – 0.84 0.79 0.80 0.87
Scenario 5 – – – – – 0.89 0.91 0.89
Scenario 6 – – – – – – 0.82 0.82
Scenario 7 – – – – – – – 0.86
Scenario 8 – – – – – – – −
Table 14
The Jaccard similarity indexes of pair-wise comparison of the criteria rankings obtained by the proposed IVPF-DEMATEL and the IVPF-DEMATEL for all of the scenarios.
IVPF-AHP
Scenario 1 Scenario 2 Scenario 3 Scenario 4 Scenario 5 Scenario 6 Scenario 7 Scenario 8
IVPF-DEMATEL Scenario 1 0.80 0.83 0.78 0.73 0.74 0.79 0.72 0.70
Scenario 2 0.81 0.88 0.75 0.74 0.77 0.83 0.74 0.72
Scenario 3 0.70 0.71 0.75 0.63 0.65 0.67 0.66 0.60
Scenario 4 0.81 0.87 0.74 0.75 0.77 0.83 0.75 0.73
Scenario 5 0.76 0.81 0.69 0.73 0.83 0.86 0.78 0.76
Scenario 6 0.78 0.86 0.70 0.75 0.83 0.91 0.78 0.78
Scenario 7 0.72 0.74 0.67 0.67 0.76 0.76 0.76 0.68
Scenario 8 0.73 0.77 0.66 0.71 0.82 0.83 0.76 0.76

INFORMATICA

  • Online ISSN: 1822-8844
  • Print ISSN: 0868-4952
  • Copyright © 2023 Vilnius University

About

  • About journal

For contributors

  • OA Policy
  • Submit your article
  • Instructions for Referees
    •  

    •  

Contact us

  • Institute of Data Science and Digital Technologies
  • Vilnius University

    Akademijos St. 4

    08412 Vilnius, Lithuania

    Phone: (+370 5) 2109 338

    E-mail: informatica@mii.vu.lt

    https://informatica.vu.lt/journal/INFORMATICA
Powered by PubliMill  •  Privacy policy