Project Management Processes – Impact on the Success of Information Systems Projects

Varajão, João; Marques, Rui Pedro; Trigo, António

doi:10.15388/22-INFOR488

Informatica

Project Management Processes – Impact on the Success of Information Systems Projects

Volume 33, Issue 2 (2022), pp. 421–436

João Varajão

Rui Pedro Marques

António Trigo

https://doi.org/10.15388/22-INFOR488

Pub. online: 14 June 2022 Type: Research Article

Open Access

Received
1 September 2021

Accepted
1 May 2022

Published
14 June 2022

Abstract

Purpose: Few studies in the literature address the success of enterprise Information Systems (IS) projects, namely focusing on how success is influenced by project management practices. This research studied the impact of ISO 21500/PMBOK processes on the success of IS projects, aiming to contribute to a better understanding of management practices importance in the context of this type of projects. Design/methodology/approach: An international survey was used to collect data, which was analysed using descriptive and inferential statistics. Findings: The results show higher levels of success than usually reported in the literature. Furthermore, this research shows that overall success is strongly influenced by ISO/PMBOK project management processes, thus reinforcing the relevance of competent project management to improve the results of IS projects. Originality: Focusing on the specific case of IS projects, this study shows that higher levels of success are achieved by organizations with higher project management maturity.

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Biographies

Varajão João

https://orcid.org/0000-0002-4303-3908

varajao@dsi.uminho.pt

J. Varajão is a professor of information systems and project management at the University of Minho. He is also a researcher at the ALGORITMI research centre. His current research interests are in information systems project management and information systems development (addressing, particularly, success management). Before joining academia, he worked as a consultant, project manager, information systems analyst, and software developer for private companies and public institutions. He has published refereed publications, authored books, edited books, book chapters, and communications at international conferences. He serves as editor-in-chief, associate editor, and member of the editorial board for journals and has served in numerous committees of international conferences and workshops. He is the editor-in-chief of the International Journal of Information Systems and Project Management (IJISPM).

Marques Rui Pedro

https://orcid.org/0000-0001-8449-0526

ruimarques@ua.pt

R.P. Marques is a professor at the Higher Institute of Accounting and Administration, University of Aveiro, since 2007, and has been giving classes on information systems. He received the PhD degree in computer science in 2014 from the Universities of Minho, Aveiro and Porto, Portugal. In 2008, he concluded his master’s degree, and in 2005, he graduated in electronics and telecommunications engineering from the University of Aveiro. He is also a researcher of the ALGORITMI research centre (University of Minho), in the ISTTOS (Information Systems and Technologies for Transformation of Organizations and Society) research laboratory. His main research interests are related to information systems.

Trigo António

https://orcid.org/0000-0003-0506-4284

antonio.trigo@gmail.com

A. Trigo is a professor of management information systems at Coimbra Business School | ISCAC, which is part of the Polytechnic Institute of Coimbra, Portugal, where he teaches management information systems and computer programming. He is also a researcher at the ALGORITMI research centre and Coimbra Business School Research Centre. His research interests are management information systems, project management and software development. He has published over 50 works, including refereed publications, authored books, edited books, as well as book chapters and communications at international conferences. Before joining academia, he worked as a software engineer and project manager for private companies and public institutions.

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Keywords

Information Systems projects project management processes practice success project success ISO 21500 ISO 21502 PMBOK survey

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