This systematic literature review identified and synthesised the findings of peer-reviewed studies in order to explore the applications, challenges and benefits of blockchain technology in healthcare. The findings were organised according to the following key themes derived from the research questions: Applications, challenges and future directions.
3.3 Applications for Blockchain in Healthcare
Electronic Health Records (EHRs)
Integrating blockchain technology into electronic health records (EHRs) provides a decentralised, secure solution for managing sensitive patient information. This effectively addresses long-standing issues such as data fragmentation, limited interoperability and access control. Zhuang
et al. (
2020) proposed a layered blockchain architecture to enhance the scalability and efficiency of health information exchanges (HIEs) enabling secure and streamlined data sharing between healthcare providers. Similarly, Hylock and Zeng (
2019) introduced the Health Chain framework, which gives patients ownership of, and control over, their medical records, all the while maintaining interoperability across health systems. This patient-centric approach promotes data portability and greater autonomy over personal health information.
Bautista
et al. (
2022) furthered this discussion by examining the ethical, social and regulatory complexities involved in deploying blockchain-based EHR systems. Their findings emphasise the importance of addressing privacy concerns, navigating complex legal frameworks, and fostering stakeholder trust to ensure the successful implementation and implementation of these systems.
These perspectives are complemented by studies identifying benefits associated with blockchain-enabled EHRs, including enhanced data security, real-time monitoring, and improved interoperability. These studies include those by Harris (
2021). Agrawal and Patil (
2024), Agha (
2023), Cernian
et al. (
2020), and Bharimalla
et al. (
2021). However, they also highlight persistent challenges, most notably the technical complexity of integration, high implementation costs and ongoing concerns about data privacy and regulatory compliance.
Table
1 summarises the core thematic domains and associated challenges identified in the literature on blockchain applications in EHR systems.
Table 1
Blockchain technology in Electronic Health Records (EHRs).
| Thematic domain |
Challenge |
Description |
Supporting sources |
| Data Security and Integrity |
Ensuring tamper-proof medical records |
Blockchain enhances data immutability and protection against unauthorized access or manipulation of patient records. |
Agha (2023), Bharimalla et al. (2021), Hylock and Zeng (2019) |
| Interoperability |
Fragmentation across health IT systems |
Blockchain facilitates standardization and integration of data across multiple providers and platforms, improving continuity of care. |
Zhuang et al. (2020), (Hylock and Zeng, 2019), Hylock and Zeng (2019) |
| Patient Autonomy |
Limited control over personal health data |
Blockchain enables patient-centric models where individuals manage consent and access to their own EHRs. |
Harris (2021), Hylock and Zeng (2019), Agrawal and Patil (2024) |
| Implementation Complexity |
Technical and operational barriers |
High costs, integration complexity, and system migration challenges hinder widespread deployment of blockchain-based EHRs. |
Bharimalla et al. (2021), Bautista et al. (2022), Agrawal and Patil (2024) |
| Regulatory and Ethical |
Privacy and compliance issues |
Navigating data protection regulations (e.g., GDPR, HIPAA) and ensuring ethical data usage remain key concerns in blockchain implementation. |
Bautista et al. (2022), Harris (2021) |
In the domain of data security and integrity, studies such as those by Agha (
2023), Bharimalla
et al. (
2021) and Hylock and Zeng (
2019) emphasise the role of blockchain in creating tamper-proof medical records. By enabling immutability and decentralised storage, blockchain technology mitigates the risks of unauthorised access and ensures the trustworthiness of clinical data.
The interoperability challenge is also addressed. Zhuang
et al. (
2020), Cernian
et al. (
2020) and Hylock and Zeng (
2019) propose architectures that facilitate the seamless exchange of data across different health information systems, thereby contributing to more coordinated and efficient care delivery.
Regarding patient autonomy, blockchain technology is recognised for its capacity to empower individuals by granting them direct control over access permissions and data sharing. Harris (
2021), Hylock and Zeng (
2019) and Agrawal and Patil (
2024) present models that operationalise patient consent through smart contracts and self-managed identities.
Despite these advantages, several studies have identified implementation complexity as a critical barrier. Significant hurdles include high initial investment costs, integration with legacy systems, and the need for specialised technical expertise, as noted by Bharimalla
et al. (
2021), Bautista
et al. (
2022) and Agrawal and Patil (
2024).
Furthermore, the regulatory and ethical dimensions highlight concerns about compliance with privacy laws such as the GDPR and HIPAA. As discussed by Bautista
et al. (
2022) and Harris (
2021), it is difficult to balance innovation in blockchain-based systems with ensuring data protection.
Overall, these findings illustrate that, although blockchain technology shows great potential for improving the security, efficiency and patient-centredness of EHR systems, its widespread implementation hinges on overcoming technical and institutional obstacles.
Supply Chain Management in Healthcare
Blockchain technology has the potential to significantly improve transparency, efficiency and security in healthcare supply chains. It addresses long-standing challenges such as counterfeit products, fragmented systems and a lack of trust among stakeholders in the supply chain. Bak
et al. (
2023) demonstrated in their study of the Indian hospital system how blockchain’s decentralised, tamper-proof ledger can offer end-to-end traceability of medical supplies. They found that immutable record keeping improves accountability, facilitates regulatory compliance and fosters trust among suppliers, manufacturers and healthcare providers.
In the context of orthopaedic practice specifically, Rovere
et al. (
2024) showed that blockchain can preserve the integrity and traceability of surgical records and connected medical devices. Leveraging blockchain for provenance tracking enables healthcare institutions to mitigate the risk of counterfeit implants and ensure the reliability of surgical interventions, thereby improving patient safety and clinical outcomes.
Complementing these perspectives, Çolak and Kaǧnicioǧlu (
2022) developed a conceptual model for evaluating blockchain implementation in supply chains, including in the healthcare sector. Their study emphasised critical determinants such as organisational readiness, technological infrastructure, and perceived cost-benefit trade-offs. While blockchain implementation poses challenges, particularly regarding implementation costs and stakeholder resistance, it also offers tangible benefits in terms of enhanced visibility, trust, and cost-efficiency.
Table
2 summarises the key challenges and opportunities related to blockchain implementation in healthcare supply chain management, as identified in the reviewed studies.
Table 2
Blockchain technology in supply chain management within healthcare.
| Thematic domain |
Challenge |
Description |
Supporting sources |
| Traceability and Security |
Counterfeit medical products |
Blockchain enables product verification and end-to-end traceability, reducing counterfeit risks. |
Bak et al. (2023), Rovere et al. (2024) |
| Transparency |
Opaque procurement processes |
Immutable ledgers promote transparent transactions and accountability among supply chain actors. |
Bak et al. (2023), Çolak and Kaǧnicioǧlu (2022) |
| Operational Efficiency |
Fragmented and inefficient workflows |
Blockchain streamlines data flows, reduces manual reconciliation, and supports real-time tracking. |
Bak et al. (2023) |
| Implementation Readiness |
Organizational and technological barriers |
Lack of readiness, high costs, and resistance to change hinder blockchain integration. |
Çolak and Kaǧnicioǧlu (2022), Bak et al. (2023) |
These findings highlight the transformative potential of blockchain technology to optimise healthcare supply chains by increasing product visibility, ensuring data integrity and strengthening stakeholder trust. However, realising these benefits requires strategic investment in organisational readiness, stakeholder engagement and the development of interoperable blockchain infrastructures. Further research is needed to explore cross-sectoral models, particularly in public healthcare contexts, to address persistent barriers to implementation and foster sustainable innovation.
Privacy and Identity Management
Ensuring patient privacy and secure identity management is a fundamental aspect of blockchain’s application in healthcare. With increasing concerns about data breaches and regulatory compliance, blockchain offers innovative solutions to enhance data privacy and control. Sakka
et al. (
2024) propose a privacy management framework that integrates blockchain with federated learning, ensuring alignment with GDPR regulations. Their approach leverages advanced privacy-enhancing technologies, such as homomorphic encryption and secure multiparty computation, to provide patients with granular control over their data while maintaining robust security measures.
Similarly, Sangal
et al. (
2024) examined the integration of blockchain into omnichannel healthcare systems in emerging economies. Their study demonstrated blockchain’s ability to rapidly build trust among users by ensuring transparency and security of data transactions, which is critical to increasing user implementation. By decentralising identity management, blockchain enables secure, patient-centric models that empower individuals to control how and when their health data is shared, reducing reliance on centralised systems that are vulnerable to breaches.
The review identified three key studies addressing privacy and identity management in healthcare through blockchain innovation (see Table
3). Anderson
et al. (
2023) proposed a blockchain-based solution for consent self-management in health information exchange, highlighting increased patient autonomy and trust in decentralised systems. Harris (
2021) developed a prototype using blockchain to manage COVID-19 patient health records, highlighting the technology’s potential to improve transparency and data security in sensitive healthcare contexts. Agrawal and Patil (
2024) used a fit-viability approach to evaluate the application of blockchain for medical record security, demonstrating its effectiveness in enhancing privacy while addressing functional and technical barriers. Collectively, these studies highlight the transformative role of blockchain in ensuring secure, efficient and patient-centric healthcare information management.
Table 3
Blockchain privacy and identity management in healthcare.
| Thematic domain |
Challenge |
Description |
Supporting sources |
| Data privacy and compliance |
Ensuring patient data confidentiality |
Blockchain must implement robust encryption and privacy-preserving mechanisms to comply with regulations like GDPR and avoid data breaches. |
Sakka et al. (2024), Harris (2021) |
| Consent management |
Lack of patient autonomy over data use |
Traditional systems offer limited patient control. Blockchain enables self-sovereign consent and transparent access tracking. |
Anderson et al. (2023), Agrawal and Patil (2024) |
| Decentralised identity |
Centralised identity systems are vulnerable |
Centralised models increase exposure to breaches. Blockchain supports decentralised identity models with enhanced resilience and transparency. |
Sangal et al. (2024), Anderson et al. (2023) |
| Technical implementation |
Integration of privacy-enhancing tech |
Use of advanced technologies like homomorphic encryption, federated learning, and multiparty computation is required but complex to implement. |
Sakka et al. (2024); Agrawal and Patil (2024) |
Table
3 summarises the key challenges and innovations relating to privacy and identity management in blockchain-based healthcare systems. As health data becomes more digital and interconnected, ensuring secure, transparent and patient-controlled access is becoming a critical concern. The table categorises these issues into four thematic domains: data privacy and compliance; consent management; decentralised identity; and technical implementation.
Within the data privacy and compliance domain, studies have emphasised the importance of aligning blockchain solutions with regulatory standards such as the General Data Protection Regulation (GDPR). Sakka
et al. (
2024), for example, proposed a privacy management framework integrating federated learning and privacy-enhancing technologies such as homomorphic encryption and secure multiparty computation to meet these requirements while preserving data utility. Similarly, Harris (
2021) emphasised the importance of blockchain technology for securely managing sensitive health data during the pandemic.
In the field of consent management, blockchain technology introduces novel mechanisms for patient empowerment. Anderson
et al. (
2023) demonstrated that decentralised consent self-management frameworks can increase transparency and user trust. These models enable patients to control how and when their data is shared, thereby reducing their reliance on centralised intermediaries. Agrawal and Patil (
2024) also evaluated the effectiveness of blockchain in improving consent processes using a fit-viability approach that considers technical and organisational feasibility.
The decentralised identity domain addresses vulnerabilities in traditional identity systems. By leveraging blockchain technology, healthcare institutions can implement decentralised identity models that enhance resilience and mitigate the risk of data breaches. Sangal
et al. (
2024) emphasised that such systems enhance user confidence by offering granular control over identity attributes, thereby fostering greater engagement and trust in digital health platforms.
Finally, the technical implementation of privacy-preserving mechanisms presents both opportunities and challenges. While solutions such as secure computation and federated learning enhance privacy, their deployment remains technically complex. Integrating these technologies into existing infrastructures requires robust cryptographic design and significant institutional capacity, as noted by Sakka
et al. (
2024) and Agrawal and Patil (
2024).
Together, these findings illustrate that blockchain can serve as a foundational layer for secure, patient-centric healthcare data ecosystems. However, successful implementation depends on technological sophistication, regulatory alignment and user-centric design.
These advances underscore the transformative potential of blockchain in privacy and identity management. By providing secure and compliant solutions that align with evolving regulatory landscapes, blockchain can significantly improve trust and efficiency in healthcare data ecosystems, especially in regions with emerging technology infrastructures.
Population Health and Public Health Surveillance
The decentralised, immutable nature of blockchain technology has proven valuable in addressing challenges in population health and public health surveillance. By enabling real-time data monitoring and ensuring secure and transparent data sharing, blockchain provides a robust framework for tracking disease outbreaks and improving public health responses. Gaynor
et al. (
2022) highlight the potential of blockchain to enhance population health surveillance systems, particularly using smart contracts. These contracts streamline the management of health data and improve transparency in its use, ensuring accountability among stakeholders involved in public health initiatives.
Sousa (
2023) extended this perspective by examining the broader role of blockchain in transforming public sector operations. The study proposed a comprehensive framework for assessing blockchain’s impact on organisational efficiency and decision-making processes. By leveraging blockchain, public health systems can improve data integrity and enable more reliable, data-driven policy interventions.
Table
4 summarises the key challenges and opportunities associated with using blockchain technology for population and public health surveillance. The reviewed studies demonstrate how the decentralised, tamper-proof architecture of blockchain technology can strengthen health systems by improving the reliability, traceability and governance of health data.
Table 4
Blockchain applications in population health and public health surveillance.
| Thematic domain |
Challenge |
Description |
Supporting sources |
| Surveillance infrastructure |
Fragmented data collection and sharing |
Blockchain enables decentralized, real-time data exchange between institutions, improving outbreak response. |
Gaynor et al. (2022) |
| Data integrity and accountability |
Lack of trust in health data handling |
Immutable records and transparent smart contracts foster accountability in public health initiatives. |
Gaynor et al. (2022), Sousa (2023) |
| Governance and decision-making |
Inefficiencies in public sector health systems |
Blockchain can streamline bureaucratic processes, enhancing responsiveness and data-informed decisions. |
Sousa (2023) |
Together, these studies highlight blockchain’s ability to improve public health infrastructure by fostering trust, efficiency and accountability. As global health challenges become increasingly complex, blockchain offers innovative tools to strengthen surveillance systems and enhance the effectiveness of health interventions. These findings emphasise the transformative potential of blockchain technology to enhance public health infrastructure by improving surveillance, data security and inter-agency coordination. However, they also suggest that realising this potential requires overcoming technical, regulatory and institutional barriers.
3.4 Challenges in Blockchain Implementation
While blockchain technology holds great promise for transforming healthcare, its implementation is hindered by a range of technical, organisational and regulatory barriers. Joshi and Sharma (
2023) highlight key challenges in developing countries, including inadequate technological infrastructure, resistance to change among healthcare providers, and the high costs associated with implementing blockchain solutions. These limitations often exacerbate existing inequalities, particularly in resource-constrained settings.
In more developed contexts, regulatory fragmentation remains a significant barrier, as noted by Nalin
et al. (
2019). Their study highlights the complexity of cross-border health data exchange within the European Union, where different data protection laws and a lack of harmonised standards hinder the seamless implementation of blockchain solutions. These regulatory inconsistencies create uncertainty, further discouraging investment in blockchain-based healthcare initiatives.
Table
5 provides a structured overview of the key challenges related to the implementation of blockchain technology in healthcare settings. These challenges are categorised into five domains: regulatory and legal; technical and infrastructure; organisational; economic and resource-based; and ethical and social.
Table 5
Challenges in blockchain implementation in the healthcare sector.
| Thematic domain |
Challenge |
Description |
Supporting sources |
| Regulatory and legal |
Lack of regulatory clarity |
Ambiguities regarding data ownership, liability, and cross-border compliance hinder implementation. |
Joshi and Sharma (2023), Nalin et al. (2019), Bautista et al. (2022) |
|
Smart contract enforceability |
Uncertainties about the legal status and enforceability of smart contracts in healthcare settings. |
Joshi and Sharma (2023), Akhtar et al. (2022) |
| Technical and infrastructure |
Interoperability with legacy systems |
Difficulty integrating blockchain with existing EHR and hospital information systems. |
Cernian et al. (2020), Zhuang et al. (2020) |
|
Scalability and performance limitations |
Current blockchain architectures face constraints in transaction speed and data storage. |
Aich et al. (2021), Hylock and Zeng (2019) |
|
Data privacy and confidentiality |
Risks of re-identification and technical challenges in implementing privacy-preserving mechanisms. |
Bharimalla et al. (2021), Sakka et al. (2024) |
| Organizational |
Misalignment between IT and executive leadership |
Strategic disconnects can lead to underfunded or fragmented blockchain initiatives. |
Pesqueira et al. (2023), Agrawal and Patil (2024) |
|
Low blockchain literacy among healthcare staff |
Lack of understanding impedes stakeholder engagement and informed decision-making. |
Akhtar et al. (2022), Bautista et al. (2022) |
|
Resistance to change |
Institutional inertia and skepticism about new technologies delay implementation. |
Sangal et al. (2024), Sousa (2023) |
| Economic and resource-based |
High implementation and maintenance costs |
Initial investment, infrastructure, and talent acquisition represent significant financial barriers. |
Bak et al. (2023), Harris (2021) |
|
Lack of funding or incentives |
Absence of economic incentives for early adopters within public health systems. |
Gaynor et al. (2022), Anderson et al. (2023) |
| Ethical and social |
Trust and data governance concerns |
Concerns over data misuse and transparency in patient data control undermine trust. |
Bautista et al. (2022), Agha (2023) |
|
Digital divide and exclusion |
Blockchain solutions may marginalize populations with low digital access or health literacy. |
Abbas et al. (2022), Akhtar et al. (2022) |
Scalability remains a persistent technical challenge, as outlined by Abbas
et al. (
2022). High computational demands, long transaction processing times, and energy inefficiencies limit the applicability of blockchain in large-scale healthcare systems. These issues are particularly problematic in real-time applications, such as emergency data sharing and disease surveillance.
At the organisational level, Pesqueira
et al. (
2023) highlighted the role of individual dynamic capabilities in overcoming resistance to change and fostering blockchain innovation in hospital settings. The study highlighted the need for training and capacity building programmes to equip healthcare professionals with the necessary skills to effectively use blockchain technologies.
The most frequently cited barriers within the regulatory and legal domain include a lack of regulatory clarity regarding data ownership, liability and compliance in cross-border contexts, and the legal enforceability of smart contracts. Such uncertainties create hesitancy among institutional leaders and policymakers to endorse or invest in blockchain-based solutions (Joshi and Sharma,
2023; Bautista
et al.,
2022).
The technical and infrastructure domain encompasses persistent interoperability issues with legacy electronic health record (EHR) systems, limitations in terms of processing speed and storage capacity, and unresolved data privacy challenges. Despite the potential for enhanced data security, concerns about patient re-identification and the complexity of implementing privacy-preserving mechanisms remain significant (Hylock and Zeng,
2019; Cernian
et al.,
2020).
From an organisational perspective, implementation efforts are often hindered by a lack of alignment between executive leadership and IT departments, compounded by low blockchain literacy among healthcare professionals and institutional resistance to innovation. These factors hinder strategic coordination and limit the capacity of healthcare institutions to integrate blockchain into their digital transformation agendas (Akhtar
et al.,
2022; Pesqueira
et al.,
2023).
In the economic and resource-based domain, the substantial initial costs of implementation and maintenance present a significant barrier, particularly in environments with limited resources. A lack of funding incentives or reimbursement schemes also discourages early implementation, particularly within public health systems where budgets are already under pressure (Gaynor
et al.,
2022; Bak
et al.,
2023).
Finally, the ethical and social domain is raising growing concerns about data governance, patient trust and digital exclusion. Although blockchain technology has the potential to enhance data control and transparency, the risks of misuse and the potential marginalisation of populations with low digital literacy remain unresolved issues that must be addressed to ensure equitable implementation (Abbas
et al.,
2022; Bautista
et al.,
2022). Furthermore, the ethical and social dimensions of blockchain implementation cannot be overlooked. Abbas
et al. (
2022) identified the digital divide, trust deficits, and data privacy concerns as significant barriers. Addressing these challenges requires transparent communication with stakeholders, robust governance mechanisms, and the development of trust-building strategies to facilitate implementation.
Taken together, these findings show that the path to widespread implementation of blockchain in healthcare is fraught with challenges that will require the coordinated efforts of policymakers, technologists, and healthcare providers to overcome. Overcoming these barriers will be essential to realising blockchain’s transformative potential in creating more efficient, secure, and patient-centred healthcare systems.
3.5 Literacy and Blockchain Implementation
The implementation of blockchain technology in healthcare is largely shaped by the level of literacy of key stakeholders, including healthcare practitioners, administrators and IT specialists. Joshi and Sharma (
2023) highlighted that limited knowledge and awareness of blockchain concepts create significant barriers to implementation, leading to scepticism and resistance among healthcare professionals. Similarly, Bautista
et al. (
2022) highlighted that inadequate education about blockchain exacerbates ethical and social challenges, contributing to a lack of trust and misalignment with organisational goals. These findings highlight the importance of increasing blockchain literacy to reduce resistance to change and promote alignment with institutional objectives.
Joshi and Sharma (
2023) identified literacy gaps as a critical factor affecting blockchain implementation in developing countries. Their study found that insufficient knowledge of the technology’s potential applications and benefits led to scepticism and reluctance among healthcare professionals to integrate blockchain into existing systems. This lack of understanding extended to technical staff, further complicating the implementation process and reducing the effectiveness of pilot projects.
Bautista
et al. (
2022) highlighted the ethical and social implications of literacy in the implementation of blockchain. Their findings showed that inadequate training and education create inequalities between stakeholders, leading to unequal access to the technology and its associated benefits. This ‘digital divide’ is particularly pronounced in resource-constrained settings, where access to educational resources is limited.
Similarly, Pesqueira
et al. (
2023) highlighted the importance of individual dynamic capabilities in fostering blockchain innovation within hospitals. The study highlighted that training programmes aimed at increasing blockchain literacy among healthcare professionals could significantly reduce resistance to change and improve implementation rates. By equipping stakeholders with a deeper understanding of blockchain’s functionalities and benefits, organisations can foster a culture of innovation and trust.
Furthermore, Sousa (
2023) suggested that literacy programmes tailored to different stakeholder groups could help bridge the gap between technical experts and non-technical healthcare workers. By aligning blockchain education with specific roles and responsibilities, healthcare organisations can improve collaboration and streamline the technology implementation process.
Table
6 summarises the key challenges related to literacy and its impact on the implementation of blockchain technology in healthcare systems. Organised across three thematic domains – knowledge and awareness, training and education, and institutional capacity – the table illustrates how low literacy levels act as a fundamental barrier to integrating blockchain into clinical and administrative environments.
Table 6
Literacy and blockchain implementation in healthcare.
| Thematic domain |
Challenge |
Description |
Supporting sources |
| Knowledge and awareness |
Low blockchain literacy among stakeholders |
Limited knowledge and understanding of blockchain among healthcare professionals hinder implementation. |
Joshi and Sharma (2023), Bautista et al. (2022) |
|
Misconceptions and scepticism |
Lack of familiarity with blockchain leads to mistrust and resistance to pilot projects and innovations. |
Joshi and Sharma (2023), Akhtar et al. (2022) |
| Training and education |
Inadequate training programmes |
Absence of structured education and upskilling efforts limits readiness and user confidence. |
Bautista et al. (2022), Sousa (2023) |
|
Lack of role-specific educational strategies |
Generic approaches to training fail to meet the specific needs of clinicians, administrators, and IT staff. |
Sousa (2023), Pesqueira et al. (2023) |
| Institutional capacity |
Barriers to capability development |
Organisations lack internal programmes and incentives to promote blockchain literacy and innovation. |
Pesqueira et al. (2023), Sousa (2023) |
|
Inequitable access to digital education |
Literacy disparities reinforce the digital divide, especially in resource-constrained settings. |
Bautista et al. (2022), Abbas et al. (2022) |
Within the knowledge and awareness domain, studies have consistently demonstrated that a limited grasp of blockchain concepts among healthcare professionals fosters scepticism and opposition to innovation. Joshi and Sharma (
2023) identified widespread misconceptions and a general lack of familiarity with blockchain’s practical applications as major impediments to successful implementation, particularly in developing countries. Similarly, Bautista
et al. (
2022) emphasised the ethical and organisational risks posed by knowledge gaps, noting that insufficient awareness undermines trust and stakeholder engagement.
The training and education sector highlights the lack of structured learning opportunities that are tailored to the specific needs of the various stakeholders in healthcare. While technical experts require advanced knowledge of blockchain architectures and protocols, clinicians and administrators benefit more from applied, context-specific literacy. Sousa (
2023) emphasised the importance of role-specific educational strategies, suggesting that generic training programmes fail to address the nuanced requirements of different professional groups. Pesqueira
et al. (
2023) echo this view, advocating for the development of individual dynamic capabilities through focused training initiatives.
Finally, the institutional capacity domain explores how organisational readiness to support blockchain literacy varies widely, particularly in settings with limited resources. The absence of internal capability-building frameworks and limited access to digital education exacerbates existing inequalities, thereby reinforcing the so-called ‘digital divide’. These structural deficiencies hinder implementation and perpetuate disparities in access to technological benefits across the healthcare workforce (Abbas
et al.,
2022; Bautista
et al.,
2022).
Overall, the table highlights that improving blockchain literacy is a multidimensional imperative involving cultural, educational and institutional transformation, not merely a technical challenge. Tailored initiatives in these areas are crucial for reducing resistance, fostering trust, and realising the full potential of blockchain technology in healthcare.
In essence, improving literacy around blockchain technology is essential for its successful implementation in healthcare. Addressing this gap requires targeted training programmes, accessible educational resources, and ongoing engagement with stakeholders. Such initiatives can empower healthcare professionals, mitigate resistance to change, and harness blockchain’s potential to enhance healthcare systems.
3.6 Trust in the implementation of blockchain technology in healthcare
The review identified several studies highlighting the role of trust in the implementation of blockchain technology in the healthcare sector. Bazel
et al. (
2023) conducted a systematic review that highlighted privacy, regulatory clarity and trust as critical factors influencing the implementation of blockchain in healthcare. Akhtar
et al. (
2022) identified trust-related challenges, such as integration issues and user scepticism, as significant barriers, while recognising the potential of blockchain to improve security and efficiency in healthcare operations. Similarly, Aich
et al. (
2021) proposed a model to address regulatory uncertainties and build trust as a fundamental dimension for successful blockchain implementation.
Table 7
Trust in the implementation of blockchain technology in healthcare.
| Thematic domain |
Challenge |
Description |
Supporting sources |
| Trust and implementation |
Lack of stakeholder trust |
Trust issues related to data privacy, governance, and the immutability of blockchain deter healthcare implementation. |
Bazel et al. (2023) |
|
Integration with existing systems |
Technical and cultural barriers to integrating blockchain with legacy healthcare systems hinder trust in new technologies. |
Akhtar et al. (2022) |
|
Unclear regulatory environment |
Regulatory ambiguities around blockchain implementation affect institutional trust and hinder long-term implementation plans. |
Aich et al. (2021) |
|
Low user acceptance in precision healthcare |
Patient and practitioner trust is essential for implementing blockchain in precision healthcare environments. |
Zahid et al. (2022) |
|
Organizational readiness and leadership gaps |
Trust is linked to dynamic capabilities of individuals and leadership commitment in hospitals. |
Pesqueira et al. (2023) |
|
Interoperability and patient trust in data usage |
Omnichannel healthcare systems face challenges in ensuring consistent trust across platforms using blockchain. |
Sangal et al. (2024) |
Zahid
et al. (
2022) explored design frameworks for precision healthcare ecosystems, identifying trust as a central element for user acceptance and system effectiveness. Finally, Pesqueira
et al. (
2023) highlighted the importance of dynamic individual capabilities (IDCs) in driving blockchain implementation, with trust being a critical factor for effective implementation in hospitals.
Table
7 summarises key studies examining the central role of trust in the implementation of blockchain technologies within the healthcare sector. Trust emerges as a cross-cutting enabler, underpinning stakeholder engagement, regulatory compliance and the legitimacy of blockchain-based interventions.
Bazel
et al. (
2023) conducted a thorough systematic review and identified trust, alongside privacy and regulatory clarity, as a fundamental prerequisite for implementation. They emphasise that without sufficient institutional and user trust, even technically robust systems may fail to scale. Similarly, Akhtar
et al. (
2022) highlight that scepticism arising from integration issues and limited digital literacy undermines blockchain implementation, particularly in under-resourced environments.
Aich
et al. (
2021) adopt a systems management perspective on trust, proposing models that incorporate governance and regulatory transparency to mitigate uncertainty and resistance. Zahid
et al. (
2022) further contribute to this discussion by conceptualising trust as a design artefact within precision healthcare. They assert that, to be trustworthy, blockchain applications must be designed with ecosystem-wide trustworthiness in mind.
Pesqueira
et al. (
2023) highlight trust as a dynamic capability developed through leadership alignment and stakeholder learning processes in hospital settings. Their study suggests that trust is not only a precondition for implementation, but also an evolving asset requiring continuous reinforcement. Finally, Sangal
et al. (
2024) examine blockchain in omnichannel healthcare systems, emphasising the importance of trust in ensuring user commitment and cooperation in sharing data across platforms.
Altogether, these complementary studies present trust as a vital result and enabler of blockchain-based change in healthcare. Overcoming institutional inertia and fostering sustainable innovation will require enhancing trust through transparency, literacy, regulation, and co-designed systems.
3.7 Organizational and Human Capabilities for Blockchain Implementation
While much of the scholarly discussion on blockchain implementation in healthcare has focused on technological and regulatory dimensions, the success of such implementations also critically depends on organisational and human capabilities. Integrating disruptive technologies such as blockchain requires more than just technical infrastructure; it also demands a dynamic interplay of leadership engagement, managerial agility and institutional capacity for managing organisational change (Bautista
et al.,
2022; Akhtar
et al.,
2022). In this context, the internal dynamics of healthcare institutions – including their decision-making structures, professional cultures and resource allocation mechanisms – play a decisive role in determining whether blockchain initiatives are embraced, resisted or abandoned.
Table
8 outlines the key organisational and human factors influencing the implementation of blockchain technology in healthcare institutions. The reviewed literature highlights that successful implementation requires more than just technical readiness; it also involves leadership engagement, managerial agility and institutional learning processes.
Table 8
Organizational and human capabilities for blockchain implementation.
| Thematic domain |
Challenge |
Description |
Supporting sources |
| Organizational and human capabilities |
Lack of individual dynamic capabilities (IDCs) |
Without the ability to sense, seize, and transform, healthcare leaders may struggle to identify blockchain’s value or adapt operational workflows. |
Pesqueira et al. (2023) |
|
Strategic misalignment between IT and executive leadership |
Divergent priorities between IT professionals and executives can create institutional tension, hindering unified blockchain strategies. |
Pesqueira et al. (2023) |
|
Low blockchain literacy among non-technical staff |
Limited understanding of blockchain among clinicians and administrators restricts engagement and informed decision-making. |
Agrawal and Patil (2024), Akhtar et al. (2022) |
|
Resistance to institutional change |
Cultural inertia and professional silos often slow the uptake of disruptive innovations like blockchain in hospitals. |
Bautista et al. (2022) |
|
Fragmented governance and decision-making structures |
Uncoordinated structures and lack of shared governance impede cross-departmental collaboration and strategic integration. |
Bautista et al. (2022) |
|
Lack of capability-based assessment frameworks |
Healthcare organizations lack frameworks to assess readiness in terms of leadership, digital competence, and cross-functional collaboration. |
Sangal et al. (2024) |
Recent research emphasises the role of individual dynamic capabilities (IDC) in facilitating the implementation of blockchain technologies within hospital settings. According to Pesqueira
et al. (
2023), individuals’ capacity to sense opportunities, seize resources and transform existing routines is central to technological innovation. These micro-foundations enable healthcare managers and leaders to anticipate changes in the external environment, identify the strategic value of blockchain applications and adapt operational practices to align with evolving institutional priorities. Without such capabilities, however, blockchain implementation risks becoming isolated and disconnected from broader digital transformation strategies, ultimately becoming unsustainable in the long term.
In hospital environments, the role of information technology (IT) departments in aligning technological innovation with strategic and clinical goals is pivotal. However, the successful implementation of blockchain technology depends not only on technical readiness, but also on the development of individual dynamic capabilities (IDC), which enable professionals to identify, exploit and transform opportunities within healthcare organisations (Pesqueira
et al.,
2023). The authors emphasise that a lack of alignment between executive and IT management teams can constrain dynamic capability cycles in hospitals, resulting in fragmented decision-making regarding blockchain initiatives. Meanwhile, IT specialists tend to emphasise the technological advantages of decentralisation and interoperability, whereas managerial decisions are often dominated by regulatory, financial and workforce concerns, as observed in empirical blockchain implementation studies (Agrawal and Patil,
2024). Furthermore, Akhtar
et al. (
2022) highlight that low trust and limited digital literacy among healthcare stakeholders continue to undermine the perceived reliability and practical integration of digital technologies, such as blockchain, thereby reinforcing cross-functional gaps and impeding organisational learning.
Addressing these challenges requires more than technical solutions: it involves developing shared governance models, interdisciplinary leadership structures and organisational learning processes that foster communication and trust across departments. As Bautista
et al. (
2022) note, blockchain implementation is as much an organisational transformation as a technological upgrade, and success depends on institutional actors coordinating their efforts around shared goals and values. In this regard, capability-based assessments rooted in IDC theory offer a useful framework for evaluating the readiness of healthcare institutions to engage in blockchain innovation. These assessments enable organisations to reflect on leadership commitment, staff digital competence, openness to redesigning workflows, and the quality of collaboration across hierarchical and functional boundaries.
Such an approach aligns with the recent work of Sangal
et al. (
2024), who argue that the integration of blockchain technology into the healthcare sector should be considered from two theoretical perspectives: technological fit and strategic viability. This perspective highlights the importance of balancing technical innovation with human and organisational realities to ensure that blockchain applications are feasible, contextually relevant, and institutionally sustainable.
3.8 Benefits and Future Directions
Blockchain technology is increasingly recognised for its transformative role in healthcare. It offers innovative solutions to long-standing challenges and paves the way for systems that are more secure, efficient and patient-centric. Abbas
et al. (
2022) and Hylock and Zeng (
2019) emphasise blockchain’s ability to promote interoperability and transparency, thereby strengthening trust and collaboration among stakeholders. At the same time, its decentralised architecture enhances data integrity and gives patients greater control over their health records. The work of Tripathi
et al. (
2020) further exemplifies this, as they propose a smart healthcare system supported by blockchain that enables privacy-preserving, real-time data exchange – critical for timely clinical interventions and personalised care.
Looking to the future, the integration of blockchain with emerging technologies shows great potential. Sakka
et al. (
2024) demonstrate how combining blockchain with federated learning can address privacy concerns and ensure compliance with regulatory frameworks such as the GDPR, while maintaining the analytical capabilities of AI systems. Meanwhile, Bak
et al. (
2023) propose a model integrating blockchain with the Internet of Medical Things (IoMT). This offers substantial improvements in traceability and efficiency across healthcare supply chains, particularly in mitigating counterfeit risks and ensuring product authenticity.
At the institutional and policy levels, strategic frameworks have been developed to support the structured implementation of blockchain technology. Sousa (
2023) outlines a model for assessing the impact of blockchain on public sector governance and decision-making, and Gaynor
et al. (
2022) highlight its application in population health surveillance and smart contract management. These frameworks are instrumental in aligning blockchain initiatives with broader policy objectives and operational realities.
Table
9 summarises the key benefits and emerging future directions of implementing blockchain technology in the healthcare sector, as reported in the reviewed literature.
Table 9
Benefits and future directions of blockchain in healthcare.
| Thematic domain |
Challenge |
Description |
Supporting sources |
| Data security and empowerment |
Patient control over data and improved record integrity |
Blockchain empowers patients by enabling secure access, data ownership, and tamper-proof records. |
Hylock and Zeng (2019), Abbas et al. (2022) |
| Interoperability and transparency |
Enhanced collaboration across providers through transparent data sharing |
Transparent and interoperable systems promote trust among stakeholders and efficient information exchange. |
Hylock and Zeng (2019), Abbas et al. (2022) |
| Smart healthcare integration |
Real-time data management and personalized healthcare services |
Blockchain enables secure communication between IoMT devices and real-time monitoring for critical care. |
Tripathi et al. (2020) |
| Privacy-preserving AI integration |
Federated learning for global privacy compliance |
Combining blockchain with federated learning ensures data privacy while enabling AI-driven insights. |
Sakka et al. (2024) |
| Supply chain optimization |
Improved traceability and reduced inefficiencies in logistics |
Blockchain-IoMT integration improves the authenticity and tracking of medical products in the supply chain. |
Bak et al. (2023) |
| Strategic policy and public health planning |
Frameworks for efficient implementation and decision-making in healthcare policy |
Frameworks help align blockchain use with policy goals, enhancing decision-making and implementation strategies. |
Sousa (2023), Gaynor et al. (2022) |
Together, these studies suggest that blockchain’s value in healthcare goes beyond technical innovation. When integrated with complementary technologies and guided by strategic policy frameworks, blockchain has the potential to transform healthcare delivery. This would enable the development of systems that are technologically advanced, ethically sound, inclusive and responsive to evolving health needs.