Pub. online:11 Nov 2025Type:Research ArticleOpen Access
Journal:Informatica
Volume 36, Issue 4 (2025), pp. 797–831
Abstract
When it comes to building and sustaining a company’s financial base, financial officers (FOs) are indispensable. Consequently, hiring FOs should be fair and efficient to guarantee continuous economic growth. Evaluating their performance is crucial. The main objective of this research is to find the best financial officer. The research developed an innovative method based on the parametric representation of interval numbers to handle the uncertainty in real-life multi-criteria decision-making (MCDM) scenarios. This research considers all the essential characteristics of an FO to find the best candidate. We provide a new approach to determining the weight of each criterion and sub-criterion, the Parametric Interval Number-Analytic Hierarchy Process (PIVN-AHP). The next step in finding the best FO is to use a hybrid algorithm called PIVN-TOPSIS, which stands for Parametric Interval Number-Technique for Order Preference by Similarity to Ideal Solution (TOPSIS). Several MCDM approaches, such as Simple Additive Weighting (SAW), Weighted Aggregated Sum Product Assessment (WASPAS), and the Weighted Sum Model (WSM), were used in a comparative study to confirm the ranks. We could also conduct a sensitivity study by shifting the weight of specific criteria. An FO’s evaluation focuses on key criteria and sub-factors, with PIVN-AHP used to calculate weights. “Accounts Knowledge” (C5) is the most significant criterion, while “Growth of Customer” (CW31) holds the highest sub-criterion weight.